T-Mobile's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

T-Mobile

3.5

About this business

Specialties We're not like other wireless carriers. We're breaking the old rules of wireless with no annual service contracts, no overages and no surprises on your monthly bill all on America's best unlimited network. T-Mobile's network now ranks #1 in 4G LTE speed and availability. Now get Netflix on us and binge all your Netflix favorites at no extra charge when you have 2+ lines of T-Mobile ONE. Stay connected in the air and abroad with free in-flight texting and 1 hour of data on Gogo enabled flights and talk and text in... read more

Location details

94 S Washington Ave, Bergenfield, NJ, 07621, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5193 reviews
Select a rating
Lady_ali_handrah's profile image
Lady_ali_handrah 
on Google
2 weeks ago

We got scammed. We signed up for a 3 day trial to see if the service worked in our house since it’s a dead zone, went back to the store afterwards to cancel our trial and then they said they could not cancel in the middle of the billing cycle. So we called T-Mobile and they said the same thing, they don’t do trials and they don’t cancel in the middle of a billing cycle. So now we’re stuck with a $100.00 bill. We went back to the store and demanded they cancel the service, they told us they did. A week later now out of curios... read more

Awilda R's profile image
Awilda R 
on Google
4 weeks ago

Excelente trato siempre que voy no me puedo quejar 

Jacob Herrera's profile image
Jacob Herrera 
on Google
a month ago

went into the store to upgrade, employees didn't think the transaction was worth there while, since they realized was not taking insurance. Moving forward i wouldn't be coming here for activations or anything 

Super Solace's profile image
Super Solace 
on Google
a month ago

Don’t come here go to a real T-Mobile store. Nice but not super aware of what they are doing fully. Wanted them to upgrade or cancel my box. Waited like 3 hours I asked could they just cancel it, they said the manager wasn’t there for them to take it (T-Mobile over the phone told me to come here). Instead of saying they weren’t sure how to help me keep my services and fees the same they upgraded my box and told me to come back in 40 days to return the old one and not to cancel it and that my bill would remain the same. Whate... read more

Justin Lampe's profile image
Justin Lampe 
on Google
a month ago

This store is the reason im leaving tmobile all together after being an almost 20 year customer. They signed me up for a plan that is 55+ ONLY, i am not 55+ they did so with out any mention of it, all they did was tell me how much my bill was increasing which was not by much but I was getting 2 additional lines, seemed to good to be true fast forward a few weeks after tmobile realized I wasnt 55+ and eligible for that rate my bill more than doubles and tmobile wouldn't do a thing to correct it even though it was the store ma... read more

View all google reviews

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.5 star rating with 193 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open on Friday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com