T-Mobile

Barbara D' Avila 

on Google

a month ago

I would like to file a formal complaint regarding the difficulties I have experienced while attempting to return two devices as part of our trade-in agreement. When I purchased the two new phones, I was informed that I would need to return our two old devices. However, when I went to the store, the employees refused to accept them. First, they told me that I needed to use a return box sent by T-Mobile, but this requirement was never mentioned at the time of purchase. I returned to the store on Sunday and was told that they... read more

Justin 

on Google

2 months ago

Trevon and Shemar worked with me for over 3 hours on a late night to activate my service. There was some problem I couldn’t figure out but they solved with patience and professionalism. I recommend these two gentlemen for service and respect. 

Leo Leone 

on Google

2 months ago

Sajad was able to fix my phone on the spot and saved me time and effort . 

B Dombai 

on Google

2 months ago

On her first day Phryah on her first day, although she had a little training, she was eager to help and walk me through the process of falling. She is in addition to your team and is a person that has Exceptional customer service 

Tatiana 

on Google

3 months ago

Do not go to this location they are SCAMMERS. My phone broke and I received a flyer in the mail stating T-Mobile was giving out free iPhone 17 if you open a new line. I went to this location and some young kid whose name starts with an S was assisting us. When my new line was being transferred he offered to buy my old phone off of me, but he said he had to buy it in cash and he slid the money in my bag and said “because of the camera cameras.” This should’ve been my first sign of their shady behavior. Towards the end of the ... read more