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T-Mobile

3.8

About this business

Visit T-Mobile Lancaster cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

1019 W Ave L #101, Lancaster, CA, 93534, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8265 reviews
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Allissia Michelle Walker Jr.'s profile image
Allissia Michelle Walker Jr. 
6 years ago

I was one click away from leaving y'all Get it together T-Mobile I called y'all at 11:56 PM on hold for and hr to be hung up on to call back 01:02 to be on hold for 1hr 25mins it's to much 

Joseph Glynn's profile image
Joseph Glynn 
7 years ago
Christopher Throckmorton's profile image
Christopher Throckmorton 
7 years ago

Nobody at this place has a clue what they're doing. 

Rhoda Sorensen's profile image
Rhoda Sorensen 
7 years ago

You don't want to know how I really feel about this location, or T-Mobile in general. Just don't. Unless you like getting ripped off and lied to. 

Catherine Lynn's profile image
Catherine Lynn 
8 years ago

My most recent problem qith tgis store was on 7/3/16. The girl who helped me had the worst attitude. I had to physically explain to her what I needed to do. She was combative when I told her I needed to turn my phone in for upgrade, telling me they don't accent turn ins in store, when customer care had already told me to NOT send the phone my mail. I have had NOTHING but problems at this store. I will never go in again. May 2016 I purchased two S7's, a tablet and another galaxy phone and it took almost 3 hours to finish pape... read more

Christy Cooper Juarez's profile image
Christy Cooper Juarez 
9 years ago

Loud music and four different people helped me if that's what you call it. Kept me waiting forever and never did help me. I finally got frustrated and walked out. I wasn't sure if I was in a nightclub or a business establishment. Music was way to loud and it was mass chaos. Never again!!! 

Kim Harris's profile image
Kim Harris 
9 years ago

The service we received at T mobile yesterday was so outstanding thank you so much my daughter was in tears because her son broke her phone SMH lol Jesus will work it out and He did☺ 

Marta Paisano's profile image
Marta Paisano 
10 years ago

Worst company for customer service disappointed making the choich of going to them t mobile is greedy, they be steal from people knowing what I know now about the company the way to handle to my account I will never recommend or refer anyone. ..to this network, management don't empathize or have any feelings.. makes me sick Kyle and Rochelle from headquarters unbelievable left me speechless.... 

Andre Paisano's profile image
Andre Paisano 
10 years ago

Worst company for customer service. Disappointed in making the choice of going to them T-Mobile is greedy and is all about stealing from people. Knowing what I know now about the way they handled my wife's account I will not ever recommend this network to anyone the managers are trained like robots makes me sick (rochelle & Kyle,) 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.8 star rating with 265 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 8:00 a.m. 

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