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T-Mobile

3.9

About this business

Visit T-Mobile Cary cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

7141 O'Kelly Chapel Rd, Cary, NC, 27519, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.9105 reviews
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Kita's profile image
Kita 
on Google
a month ago

Andrei is da bomb! My situation was so weird and difficult for 3 days. I am a new customer to T-mobile and my phone did not want to work at all but Andrei kept working at it. He delivered me out of what was a nightmare and rung me into heaven! Lol. Thank you so much Andrei. 

Karen Barnes's profile image
Karen Barnes 
on Google
a month ago

This T-mobile store location is the best in the triangle by far. I came through today with a locked screen on my pixel 6 phone. Mr. Claude came to my rescue. He was very knowledgeable, polite and patient coupled with having me heading back home in 15 minutes. Give this man a RAISE!!!!!! 

Anton Sergeev's profile image
Anton Sergeev 
on Google
2 months ago

Nice, friendly and competent staff. 

Thomas Milliman's profile image
Thomas Milliman 
on Google
2 months ago

I am older and horrible at tech stuff. I was prepared to buy a new phone and hopefully reduce my $90 rate. The person serving me said I had 2 additional lines, one being my pad and the other maybe a previous pad. She said I would have to terminate these without giving me any assistance on how or much I could save. I was able on my own to determine what I was paying for these lines and terminated them. I have been with Tmobile for many years but will be saying goodby soon. 

Vanessa Phillips's profile image
Vanessa Phillips 
on Google
3 months ago

I don’t usually write reviews, but my experience at the Morrisville T-Mobile was so frustrating that I feel the need to share it, especially given how drastically different it was from the service I received at the Kelley Chapel Road location. I went to Morrisville to fix a billing issue with my closed personal account. I brought my ID, as advised by customer service. The moment I explained my situation, the staff, especially the manager, wouldn’t even try to understand or help. They insisted they couldn’t assist me unless t... read more

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Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.9 star rating with 105 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 6:00 p.m.  

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