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T-Mobile

3.9

About this business

Location details

4203 Harrison Blvd, Ogden, UT, 84403, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
3.9164 reviews
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Ian Phillips's profile image
Ian Phillips 
3 weeks ago

Store is understaffed for a Saturday. Crowds of people waiting. Phones have no signs to give price/info. Agent (nice guy) recommended a phone but didn't know why. Had to Google most of my questions. When I decided on a phone to buy, they didn't have it stock. 

Jack Guenther's profile image
Jack Guenther 
a month ago

I wish I could give zero stars!! I’ve dealt with six months of frustration with T-Mobile due to a sales rep/manager named Sophia who failed to set up my account correctly. As a result, I never received service or the new phone I was supposed to get. To make matters worse, another manager at a different location told me this isn’t the first time Sophia has caused issues like this. Like I said my account was never properly set up, I later received a call from collections claiming I owed $160 — for services I never had. For six... read more

John Martin's profile image
John Martin 
a month ago

I walked in and was greeted not warmly but courteously. Both associates were busy. I waited 10 minutes plus and left. It feels like having enough staff is a basic requirement of running a business. 

Jamie Sharp's profile image
Jamie Sharp 
a month ago

Every time I have come to this store the employees are polite, fast, and always have a smile on their faces. Even if there is a ton of people in the store they help people so fast. 

Shauna's profile image
Shauna 
2 months ago

We stopped in here for a blue iPhone 17, they did not have any in stock which is not a problem. However, the manager was so friendly and helpful, looking up what we would get for our trade in and the taxes we could expect to pay. We went to the Riverdale store and got the phone, that’s when it all went downhill. Our customer service person at the Riverdale store (yes you Jesus) was rude, impatient and had no customer service skills to name. He did the trade in, charged me etc, we were waiting to transfer everything over and ... read more

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.9 star rating with 164 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open on Friday at 8:00 a.m. 

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