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T-Mobile

3.6

About this business

Visit T-Mobile Lebanon cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

1521 Walmart Drive #801, Ste 801, Lebanon, OH, 45036, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.668 reviews
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Margie Branham's profile image
Margie Branham 
on Google
6 months ago

It's been ok. Workers not very professional. Sloppy. Used to Verizon where they have a very clean appearance. 

Raven Stillwell's profile image
Raven Stillwell 
on Google
7 months ago

Poor customer service. I was having trouble with words and was met rudely when I simply wanted a writing utensil that was finished being used. I gestured for it, I didn't try to grab it. It was returned to the drawer and I was told I'll be given a pen if asked nicely. Being called darling is annoying, but the condescending attitude at the end makes for an overall gross experience. I was about to buy a new phone but left the store feeling uncomfortable instead. 

April Jared's profile image
April Jared 
on Google
10 months ago

Trevor and Robbie were fantastic. They have been wonderful the last three times my family and I have been in the store. Trevor is new, but asking all the right questions to employees and us as the customer. Great experience. 

G Deaton's profile image
G Deaton 
on Google
11 months ago

Robbie was great today! Got 2 new phones. 

Tracey Tinajero's profile image
Tracey Tinajero 
on Google
11 months ago

Over an hour wait… I cancelled my phone and watches with T-Mobile after 20 years 2 months ago they are still charging me for watches EVEN though I cancelled them, they said I didn’t, when I called they told me I had to go to the store to cancel so here I am, on hold at the store trying to cancel my watches. The customer service rep asked who I switched to ( not his business) when I told him he said “I’m sorry” implying my new service sucked. I’m sorry unprofessional, opinion not warranted and rude. Poor representation of T-M... read more

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Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.6 star rating with 68 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 8:00 p.m.  

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