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Specialties We're not like other wireless carriers. We're breaking the old rules of wireless with no annual service contracts, no overages and no surprises on your monthly bill all on America's best unlimited network. T-Mobile's network now ranks #1 in 4G LTE speed and availability. Now get Netflix on us and binge all your Netflix favorites at no extra charge when you have 2+ lines of T-Mobile ONE. Stay connected in the air and abroad with free in-flight texting and 1 hour of data on Gogo enabled flights and talk and text in... read more
2020 Lake Tahoe Boulevard, South Lake Tahoe, CA, 96150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I am writing to formally lodge a complaint regarding the extremely unacceptable and discriminatory treatment I experienced at your store following my recent vacation in Tahoe. The treatment I received was horrendous and unlike anything I have ever encountered in my life. The incident involved the store manager, Luis, whose behavior towards me was not only unprofessional but also discriminatory. This kind of treatment is completely unacceptable and has caused me significant distress. Please be advised that I will be filing a ... read more
I talked to Caleb then Tyler on the phone, went in for home internet…these guys know all the deals the over the main T-Mobile phone customer service doesn’t! Caleb also offered advice for tent camping in bear country! Ie..don’t leave food in car or trunk (like a review said to do) or u may have a totaled car! I fact checked at home and these guys are right! However Caleb and another employee who Caleb touted as from the area and a camper said the bears are brown..wrong those would be grizzlies, Tahoe has black bears which ca... read more
Horrible service… horrible experiences. They needed $400 to cancel and then wanted $750 for what ?? The WiFi doesn’t even work from home my phone wouldn’t make ANY calls… it’s the worst in Tahoe 10/10 would NOT recommend lol go else where!!!
Service, in the Y area of South Lake Tahoe, is awful. There is no service unless you can use wifi. Customer service, online, is also awful. I have been trying, for a year now, to cancel two extra "watch" lines, not contract, fully paid off, yet they charge me $20 each month. We have been assured over and over the erroneously billing will stop, yet every month, it is there withdrawing from my bank. T-Mobile was great when I lived in San Diego. It is terrible in Tahoe.
T-Mobile has a 3.6 star rating with 68 reviews.
T-Mobile is closed now. It will open at 10:00 a.m.
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