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T-Mobile

4.3

About this business

Visit T-Mobile Richland cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

1731 George Washington Way Suite 404, Ste 404, Richland, WA, 99354, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.3190 reviews
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Remsy's profile image
Remsy 
on Google
3 weeks ago

Absolutely horrendous. I spent $1100 on a Samsung s23 ultra. I went in to try to get a privacy screen protector for it and they say they cant do it, they cant order it/it doesn't exist. Ive called customer service and they said the exact same thing. I find it ridiculous a 4 year old phone thats $1100 has a discounted part. Literally ince you buy a bra phone and have it for several years dint expect them to have a single thing for it because they won't, they'll say sorry we cant help you its not in stock so youll wait a few m... read more

Chad Chapman's profile image
Chad Chapman 
on Google
a month ago

My wife and I live in Pasco but I've always gone to the Richland T-Mobile store cause the people there have ALWAYS been accommodating, patient and incredibly knowledgeable! So once again it was time to upgrade our phones so we made our way to the Richland branch and got lucky to have had Melanie help us out. The whole reason I'm even writing this review is the level of customer service she provided was "top notch." We had a TON of questions about all the diffent phones we saw and not only was she able to answer them all (exc... read more

Shaun Ehlers's profile image
Shaun Ehlers 
on Google
a month ago

Worst Cell Phone Company I’ve ever had 🫡 

Shawne Woodriff's profile image
Shawne Woodriff 
on Google
a month ago

We had outstanding service with Shayla yesterday. 10 stars for sure. She helped put the speaker back on my new phone plus other things I needed. Shayla was very patient and understanding. Great employee. Thank you. 

Cary Grant's profile image
Cary Grant 
on Google
a month ago

Melanie was super helpful. Fixed all my problems. Screw Us cellular 

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Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 4.3 star rating with 190 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 8:00 p.m.  

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