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T-mobile

3.9

About this business

Visit T-Mobile Elk Grove cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

9308 Elk Grove Blvd Ste 120, Ste 120, Elk Grove, CA, 95624, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.980 reviews
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Frances Wright's profile image
Frances Wright 
6 years ago

T-Mobile the post from the previous customer is interesting, I have the same complaintI have been going to this store since it has been open or I call 611customer care who take care of my needs 100%.I am beyond livid with the miss representation, hidden charges for product my 86 year old mother didn't need. … See more 

Frances Wright's profile image
Frances Wright 
6 years ago
Frances Wright's profile image
Frances Wright 
6 years ago

T-Mobile the post from the previous customer is interesting, I have the same complaint☹ I have been going to this store since it has been open or I call 611customer care who take care of my needs 100%. I am beyond livid with the miss representation, hidden charges for product my 86 year old mother didn't need. I get good customer service every time I come in the store and resolved issues when I i leave. You should tell your "female" manger who was working yesterday that she does not have the customer service characteristics ... read more

Nareman Rashid's profile image
Nareman Rashid 
6 years ago

The worst service I ever got in my life. They tell you something and they charge you something. I WILL NEVER ADVICE ANYONE TO GO WITH T-MOBILE 

Shallan De Los Santos's profile image
Shallan De Los Santos 
7 years ago
Alma Melendrez's profile image
Alma Melendrez 
10 years ago

Perfect customer service . They are all great employees, they are always so kind and, helpful .Thanks ash, sunny, Oscar Chez, an everyone great teamwork. 

Terah Newland's profile image
Terah Newland 
10 years ago

Elk grove/waterman t-mobile has a good team big thanks to Oscar shez and sunny!!! 

Cedrick Hudson's profile image
Cedrick Hudson 
12 years ago

The customer service is great here... 

oropeza's profile image
17 years ago

I would highly recommend that noone uses T-mobile for their cellular service. Their customer service level are very poor- their coverage is not always available, email, internet, AIM or cell services outside of your home address. Their employees at the sales offices are nice- but the phone reps to include several supervisors- very very poor in service. take your business elsewhere if you want GOOD customer and Cell services. 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.9 star rating with 80 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 8:00 p.m.  

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