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2024 N, IL-50 Spc A1, Bourbonnais, IL, 60914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I recently switched to T-Mobile at a T-Mobile store in Texas (where I live). When I visited Illinois a few days later, I went to this store to add phones for 2 more lines. Upon showing up, it was explained to me that the information I was provided at the Texas location was incorrect. I was very upset because this would result in a much higher out of pocket than I was told it would be. The store in Texas had made several mistake and provided so much incorrect information. However, Tyla took her time to go through my account a... read more
Just had one if the worst experiences of customer services here ever .... I highly recommend driving a little further to a differant location ....
It always takes a ridiculously long time to complete a transaction at t-mobile. Then after over an hour trying to upgrade 1 phone, he spends time texting to whomever as we sit and wait. Lets get our job done and then worry about what we are doing after work. #Poorservice
When I finally was waited on, the associate was knowledgeable and helpful. I suggest more then one associate working make a better experience without a really long wait.
Jordan !!! is my guy to go to at T mobile After BEING A AT&T CUSTOMER'S FOR MANY YEAR'S AND GET BILLED OUTRAGEOU PRICES SINCE AT&T BUNDLED WITH U-VERSE ... NO MORE THANKS FOR ALL YR HELP AT T MOBILE!
Stopped in yesterday to upgrade my phone. Tina was the sales associate I worked with & never before have I enjoyed my time in a phone store so much! Needless to say I left with a new IPhone and a smile on my face! Thanks girl! �
You are very good to me. From Andy Kieffer. And you got nice people.
T-mobile has a 3.7 star rating with 199 reviews.
T-mobile is open now. It will close at 8:00 p.m.
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