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T-mobile

3.8

About this business

Visit T-Mobile Mooresville cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

654 River Hwy Ste A, Ste A, Mooresville, NC, 28117, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.8188 reviews
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Larry's profile image
Larry 
on Google
a week ago

Staff here is clueless when it comes to support. They do not even know how to do a hard reset on a Samsung phone. They will certainly be quick to ask you about an upgrade though. Deal with T-Mobile online and avoid this scam of a retail place. 

Mark Butler's profile image
Mark Butler 
on Google
2 weeks ago
Tina Petty's profile image
Tina Petty 
on Google
2 weeks ago

Started new service. Was told via email my new phone was ready for pickup via email. Went during my lunch to pick it up, from Statesville in Mooresville. Checked in and was told to wait. Associate finally came back to help. Took a while scanning in my Driver's license. Asked if it was a new service and if I was transferring numbers, I said yes to both. She said welcome to T-Mobile, handed me my phone and sent me on my way. I figured there were instructions to set up my service included with my phone. I got back to work and b... read more

BETSY UGUETO's profile image
BETSY UGUETO 
on Google
3 weeks ago

Saludos excelente atencion por parte de Walter , muy professional, paciente, recomiendo eata agencia , sobre todo su personal 

Kanita Boone's profile image
Kanita Boone 
on Google
a month ago

Please be very careful when going to this store. Their employees are not trained, and they are not honest. They will intentionally put you in a difficult situation. If you plan to upgrade your phone, make sure to have them check the condition of your current phone first. They may run you through the upgrade process for hours, only to check your trade-in at the last minute and tell you it's not eligible. This often forces you to upgrade your plan to get 5G. I’m currently on the phone with T-Mobile and just learned that my bil... read more

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Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.8 star rating with 188 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 6:00 p.m.  

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