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Visit T-Mobile Norfolk cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
300 Monticello Ave, Norfolk, VA, 23510, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
I came to the day at 14 noon and found a black man who didn't help me with anything. I wanted an iPhone 16 and he told me that I should change the number. He doesn't want an assistant. I don't advise you to go to this place.
today Josh was very helpful in helping me decide on my new phone. He also took time to explain the benefits of giving T-mobile internet service a try. he set up everything for me so that i could just plug it in at home. I noticed while waiting another salesman patiently trying to find a solution for another customer who really didn’t know how to explain her iCloud problem however he was very helpful and professional.
It’s Sunday and there are only 2 employees helping out customers. There’s no cashier to check out customers, and 5 people waiting to get help. You guys either hire more people to check out customers, or implement self check out. TMobile doesn’t respect their customers time, and it’s a shame!
If I could do no stars I would …. I was refused a screen protector replacement and told they had to go in my phone them selves to confirm my number. I don’t want anyone touching my phone… also I have insurance on all my devices and I had my drivers license on my person. This is extremely unprofessional and I hope the rep and manager get the proper training they need in the future to handle business properly. What makes matters worse is the same manager tried to reach out to me with the same dumb response smh…
T-mobile has a 4 star rating with 48 reviews.
T-mobile is closed now. It will open tomorrow at 12:00 p.m.
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