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T-mobile

3.8

About this business

Location details

3902 River Point Pkwy Ste E, Ste E, Englewood, CO, 80110, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8283 reviews
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Erica Silva's profile image
Erica Silva 
5 days ago

Horrible service my husband is ESL and Hard of hearing. He went into the store to upgrade my phone because THEIR repair company fixed a cracked screen but returned the phone with NO audio and then wiped their hands and told me there was nothing more they could do the phone was now broken. So he goes to the Riverpoint location. The experience literally the entire store which was about 5 associates laughing at my husband and whispering so low as so he couldn't hear what they were saying. He even asked them are you laughing at ... read more

Michael Gore's profile image
Michael Gore 
a week ago

I went to the River Point Pkwy store to upgrade my phone and I was helped by Areli J. and I feel like she deserves a good review and recognition for her excellent customer service and helpful attitude. Also, she didn't miss a beat. She got everything done perfectly and even helped me apply for a new credit card, which is something Ive been wanting to do but haven't had time to get done. She did it in 5 minutes. Also, she transferred all my data from my old phone to my new one. She was also very helpful to her associates that... read more

Xavier LaFlamme's profile image
Xavier LaFlamme 
2 weeks ago

Lindsay went above and beyond to assist me with my new Samsung S26. Highly recommend coming to this store, they always have people willing to go the extra mile to help you out 

Tim Mansour's profile image
Tim Mansour 
2 weeks ago

Don’t go to this location unless you want five people to be goofing off when you walk in, just for all of the free associates to suddenly disappear to the break room and leave you waiting, probably to do rock-paper-scissors on who has to “deal with” the customer. Then, when it is your turn, prepare to be greeted with suspicion and derision and told completely different things than 1) you read online, 2) you were told over on the phone & 3) you were told by a different associate the last time you were in the same store. “Oh y... read more

Brent Miles's profile image
Brent Miles 
a month ago

Ramon was very helpful and considerate. 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.8 star rating with 283 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 10:00 a.m. 

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