Swope Health Wyandotte

Titilayo Lewis 

on Google

4 weeks ago

First like me say this place has disgusting customer service. The doctor never sent the image request to the diagnosis center and I called every day for two weeks and no one ever answered the phone. I received a letter in the mail stating that they were trying to get in contact with me and it was a complete lie. No one tried to get in contact with me. I’ve called every day for two weeks before my next appointment.. Not only that when I got there, they changed my appointment and didn’t give me a call to let me know. I contact... read more

Belle Gouvbion 

on Google

a month ago

Very Disappointing Patient Experience. I’m writing this review because I truly hope someone in hospital leadership, patient relations, or administration sees it. I drove approximately 45 minutes for my son’s appointment and took the entire day off work so I could pick him up from school early and bring him to the appointment. Unfortunately, I arrived about 10 minutes late because I was having difficulty finding the exact location. I completely understand that patients are expected to arrive on time, and I take responsibility... read more

Lola Marie 

on Google

2 months ago

I used to live in the Kansas City area & go to the swope location on the Missouri side & never had any issues with scheduling appt. I recently moved to the Kansas side & the Wyndotte location is much closer. However when it come to scheduling appt. They NEVER answer the phone (dental) nor to they return messages. I have called a few times a week for the last month. I have left maybe 7-8 voicemails & no one as responded. My work hours conflict with me walking in to schedule an appt. The dentist I see there is phenomenal Dr. W... read more