Swedish Otolaryngology - Ballard

Z 

on Google

9 months ago

Similar to what others have mentioned, Dr. Chan seems to be very rushed and lacks patience to address patients' questions or listen to their descriptions of symptoms. He never responds to follow-up questions on MyChart. Even worse, follow-up appointments require a wait of several months. You'd better to avoid Swedish ENT in the first place if you have alternative option. 

Justyn Egert 

on Google

a year ago

Dr Chan doesn't seem to have an interest in getting to the source of the problem. He says "Everyone has allergies" and pushes prescription drugs to see which one works. Subsequently went to an allergist who identified the exact problem and is helping to address both root cause and symptoms. 

Sergey Volynets 

on Google

a year ago

Great doctor, malicious parking inspectors 

Stephen Lagree 

on Google

a year ago

Dr. Chan was misleading about the procedure he performed, wouldn't tell me the name or details and then I was billed $1200 for a 10-15 minute appointment instead of the $30 copay I was expecting. He asked to look at my nose, I asked what he was going to do (based on papers saying what they might extra procedures for), and he said "I'm just going to take a couple pictures". He failed to mention that he was performing a nasal endoscopy that classifies as a surgery. He wouldn't even tell me the name of the procedure, despite th... read more

Cat V 

on Google

2 years ago

I had a really good experience here. I got a referral and they actually called me to get scheduled, which is so rare nowadays. I did have to book a few weeks out to be seen for a first visit. I arrived and street parking was easy, $3.50 for an hour. There’s also the large pay parking garage on the other side of the street. I was greeted by a very friendly and professional girl at the front desk. The waiting room was comfortable and well sized. They had magazines and hand sanitizer plus masks. I was seen within 10 minutes of ... read more