Swedish Lab Patient Services - Edmonds Medical Plaza

Robyn M 

on Google

a month ago

The worst customer service ever they do not represent Swedish well at all they have horrible customer service nobody working there you literally sit in the lobby for almost 2 hours when they initially tell you 15-minute wait this makes no sense please find another lab to go to .... spare yourself the headache!! 

Krystal 

on Google

3 months ago

I visited Swedish as a walk-in patient in mid-January 2025 to have a single blood test done to check my hormone levels. The phlebotomists were kind and professional, and I really appreciated their care. At the time, they assured me there would be no charge for the lab work, though there was some initial difficulty with entering my insurance information into the system. Unfortunately, I received a $250 bill for the test about two months later. Then, just a month after that, I was notified that my account could be sent to coll... read more

Megan Hall Holmes 

on Google

4 months ago

They are always really nice and work hard to get people through very fast. Some days are really busy, while other days are slower. The staff working there cannot control the line length because this is a walk in lab. I saw another review that complained about the number of people waiting, which I get, but the staff there are doing the very best they can. I really appreciate this lab and their very kind and gentle staff! 

Sonya Weasner 

on Google

9 months ago

First of all, this location is within the Edmonds Medical Plaza across the street from the main Edmonds Medical Campus. I've tried to correct this multiple times, but it hasn't been accepted for some reason. Second, this location is the best! The phlebotomist is amazing - she is super nice and friendly and every time I have been here to give a blood sample, it has been completely painless. Once I didn't even realize she had stuck the needle in - that's how good she is! LabCorp is closer to me, but I make the further drive he... read more

Kate Ng 

on Google

a year ago

Their sign says closed for lunch 12:30-1:30. And here it is at 2:00pm the lab is still closed. There is a long line of people waiting behind me as well. And of course they are closed the entire day without any sign on the door! I guess they can just go to work whenever they want? Ridiculous!