Swarovski The Mall at Short Hills

Akiko Okazaki 

on Google

3 months ago

Their product broke in half when I tried to put it on after received it as a gift. I didn't drop it, just tried to put it on. They refused to give us refund but I don't want a replacement of such thing which break that easily. We will never come back again. 

Anonymous Anonymous 

on Google

5 months ago

On 5/31, my boyfriend and I visited the Swarovski store at Short Hills Mall. We were genuinely enjoying ourselves, admiring the beautiful crystals. My boyfriend gently touched one of the pieces he was interested in, and out of nowhere, the sales associate loudly shouted, “WOAH, BE CAREFUL!” The reaction was startling and completely unnecessary the crystal wasn’t mishandled in any way. We’ve both visited Swarovski locations for years and have never experienced that kind of treatment. It felt less like a concern for the item a... read more

Maggie 

on Google

6 months ago

Donna was great, she greeted me with a smile when the other sales lady ignored me and told me off for touching the bracelets. Donna was patient and didn’t pressure me into making a decision right away. She made the day extra special with new bling~ 

Angel Hsu 

on Google

7 months ago

Hit or miss with service. I’ve always loved Swarovski. Beautiful style and classy but not expensive. Came here to exchange a ring since the one I bought was too big. The lady who assisted me was so helpful and friendly. But another time, the staff ignored me and was cold.