Swarovski Streets at Southpoint

allen waterman 

on Google

3 weeks ago

This store is awesome! I ordered an item online. It came in and it was damaged. Customer service was not much help. I by chance went to the store to see if they could help. They located a new one for me and got it in. I'm very happy with the experience. 

Velvizhi Kumaravel 

on Google

3 months ago

It is a rare and unfortunate occasion that I find it necessary to publicly remark on a service experience. However, the lack of professional decorum I encountered at this establishment warrants formal documentation. Business is built upon a foundation of mutual respect, a principle that was conspicuously absent during my interaction with the owner. To be treated with such overt condescension—suggesting a customer is somehow 'undeserving' of an acquisition—is not merely poor service; it is a profound failure of professional c... read more

Smadekar 

on Google

4 months ago

I had a very disappointing in-store experience at the Swarovski store.( Streets at South point,Durham,NC) I initially received a pair of Swarovski earrings as a gift and visited the store to ask if I could receive store credit so I could choose something later. The salesperson was extremely rude and clearly stated that store credit was not possible and that I had to purchase something immediately. Since I felt pressured, I purchased a bracelet of the same value. At no point was I informed that this was a final sale or that e... read more