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200 W 34th St., New York, NY, 10119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Leslie was so nice. Walking in I felt welcomed I was helped with a purchase I made a few months back my issue was resolved I left super happy. Leslie was so friendly she reminded me of how nice it is to walk into a store and have friendly exchange.
We came to this location after visiting another one that didn’t have the item we were looking for. Unfortunately this staff falls into the less desirable side of customer service. You can tell they never have to try for sales and haven’t cultivated the service skills necessary due to the location. We went in hoping to exchange an item or return it, which I imagine was part of the cold service experience. When we ask for the item that we were looking for, the red apple, we were told they did not have it. While the return was ... read more
Swarovski Penn Plaza has a 4.3 star rating with 142 reviews.
Swarovski Penn Plaza is open now. It will close at 8:00 p.m.
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