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Swarovski

3.7

About this business

Location details

701 W Georgia St UNIT #D041A, 701 W Georgia St Unit #D041A, Vancouver, BC, V7Y 1G5, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
3.739 reviews
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Huong Tran's profile image
Huong Tran 
2 months ago

Very bad attitude employee. I am not sure what her name is but she is Indian obviously, she was rude and unprofessional. I was just about to ask about my diamond necklace that got broken to get repaired, another nice lady came to ask if I needed some help, when I was pulling out the box but doing nothing , she stayed behind the counter and had her voice loudly pointed towards me saying “no exchange”, that was an unacceptable behaviour for an employee who work in customer care, not serving customers but acting as if they are ... read more

Robert Xo's profile image
Robert Xo 
3 months ago

Visited the store recently, had a great experience. Noor was very kind and helpful as she helped me in choosing a gift for my daughter. Will visit again! 

Clevy Jane's profile image
Clevy Jane 
3 months ago

Sharing a recap of our recent visit to the Downtown Vancouver Pacific Center Swarovski store. We had previously visited the store for a replacement of a broken bracelet and was told very clearly we are eligible as the said bracelet was not in productionanymore amd they cannot repair it. Since we didn't have time on that day, we returned today to get the bracelet replaced. Today, when we spoke with the manager, Ana, the conversation became challenging. She appeared firm and not very open to hearing our explanation at first. I... read more

Christine March's profile image
Christine March 
4 months ago

Another fantastic experience!! Canada is warming my heart so much! Had a wonderful time shopping with the women on shift today. Helped us with our purchases and helped us with directions and recommendations which we desperately needed! Great hospitality is so important and Ava and Paola are assets to the store and the company! 

Prosh's profile image
Prosh 
5 months ago

I had a very disappointing experience with Swarovski. I don’t understand the point of their “gift receipt” at all. My friend gave me a beautiful Swarovski necklace for my birthday (purchased on August 24th), but since I don’t really wear necklaces, I went to the store on September 20th hoping to exchange it for earrings. The staff told me that Swarovski only allows two weeks for gift exchanges from the purchase date. This makes no sense — most people don’t give a gift the same day they buy it! If I buy something for a friend... read more

Frequently asked questions about Swarovski

How is Swarovski rated?

Swarovski has a 3.7 star rating with 39 reviews. 

When is Swarovski open?

Swarovski is closed now. It will open tomorrow at 10:00 a.m. 

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