SWAROVSKI

Afrida Saikali 

on Google

a month ago

Excellent and helpful staff, amazing collections too 

Sarbjeet Kaur 

on Google

a month ago

I had a very disappointing experience with my recent order. I placed an order on January 22 and selected store pickup at the Erin Mills location. I understand that orders must be picked up within 7 days or they may be returned, but the way my order was handled was extremely unprofessional. On January 30 at around 10:00 AM, I received a phone call from the store which I unfortunately missed as I was out of the city. At 11:00 AM the same day, I received an email stating “Thank you for collecting your order”, even though I did ... read more

Jack Overland 

on Google

3 months ago

Ordered and paid for a product in early November at the Erin Mills Town Centre store. It still has not arrived. The people I speak with at the store have no idea when it will arrive. Was it even ordered? Head office can't tell me that either. I am not impressed with this total lack of service. Swarovski is very willing and eager to take my money, but no product and no information about where my order might be. I doubt I will ever use this store again. Follow-up: my order finally did arrive, almost six weeks later, for which ... read more

Qu Sd 

on Google

3 months ago

I picked up an online order at this store Maida helped me. She brought over my order and opened it in front of me. Explained to me how because its an online order the person i was gifting this to if they were to return the item the money would be returned to me. So its best they only exchange the item. I was happy with my purchase. It was a quick process overall.