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SWAROVSKI

3.8

About this business

Location details

TOWN CENTRE, 5100 Erin Mills Pkwy, Mississauga, ON, L5M 4Z5, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.8906 reviews
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Layan Alrifaie's profile image
Layan Alrifaie 
a month ago

Malath and Alia were very helpful and understanding of my situation! And they helped me find a piece that fit my style! 

Aysha's profile image
Aysha 
a month ago

Honestly, really disappointed with the customer service today around 4:35–5 PM. I came in to return a gift for store credit. I explained that since this was a gift, I don’t have the physical receipt. I just have the person’s email associated with the purchase, I just don’t have the physical copy with me right now and was simply wondering if that could work for a return. The male employee (white, tall, dark hair) was so rude and dismissive from the beginning. Instead of explaining the policy respectfully, he repeatedly questi... read more

Gohed Braun's profile image
Gohed Braun 
a month ago

VERY disappointed with the lady that helped me! I placed a pick up order and bought a gift for my girlfriend which included a note and gift packaging. Neither of these were included and the employee that helped me showed their lack of care and incompetency. If I’m paying extra for something I expect to get what I paid for, this was my first time doing a pick up and I will NOT be doing it at this location again! They just really didn’t care, and I assumed what I paid for would be included in the bag I was given, but to my sur... read more

anne saber's profile image
anne saber 
a month ago

I had a very disappointing experience at the Swarovski Erin Mills location. I visited the store to pick up an online order for a bracelet. After trying it on, I realized it was too big, so I continued browsing to see if there was another piece I might prefer. At no point did I ask for a refund or authorize a return. While I was asking about the price of another jewelry set with my birthday discount, the sales associate informed me that she had already processed a refund for my bracelet without my knowledge or consent. Since ... read more

La Ba's profile image
La Ba 
2 months ago

unpleasent expirance 

Frequently asked questions about SWAROVSKI

How is SWAROVSKI rated?

SWAROVSKI has a 3.8 star rating with 906 reviews. 

When is SWAROVSKI open?

SWAROVSKI is closed now. It will open at 10:00 a.m. 

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