Swarovski's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Swarovski

3.8

About this business

Location details

1680 Richmond St, London, ON, N6G 3Y9, Canada

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.Open now
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8398 reviews
Select a rating
Laura Garcia's profile image
Laura Garcia 
on Google
2 weeks ago

I was in to buy my nieces a baptism gift and was greeted by nosha who made the experience terrible. She stood there watching like a bodyguard while I decided if I was going to buy the earrings as if I was going to steal it. Then when I decided to buy 2 pairs she seemed disappointed and annoyed that she had to do work. This is very poor customer service from the associate store manager. 

Hailey W-K's profile image
Hailey W-K 
on Google
3 months ago

Samara was very welcoming when we walked in, I informed her I’d like to return something and possibly look at other items. She processed the return with no questions asked and helped me pick out a new piece of jewelry. She was very knowledgeable and gave me a good experience. :) Definitely will come back. 

Fiona Qi's profile image
Fiona Qi 
on Google
4 months ago

Worst customer service 

Lee and Fay Glendenning's profile image
Lee and Fay Glendenning 
on Google
5 months ago

Samara was the person “helped”me with an extremely bad attitude. Her face literally changed when I told her I was in the store for an exchange instead of buying something. Just so damn greedy. With this kind of attitude I’m never gonna spend a penny at your store anymore with a sales person like you 

Karl PG's profile image
Karl PG 
on Google
5 months ago

Customer service in this place at Masonville is always really bad, I been there few times and always bad experience, not spending a penny with these aggressive ladies with no respect for the clients…. 

View all google reviews

Frequently asked questions about Swarovski

How is Swarovski rated?

Swarovski has a 3.8 star rating with 398 reviews. 

When is Swarovski open?

Swarovski is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Link copied