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1680 Richmond St, London, ON, N6G 3Y9, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | Open now |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
I was in to buy my nieces a baptism gift and was greeted by nosha who made the experience terrible. She stood there watching like a bodyguard while I decided if I was going to buy the earrings as if I was going to steal it. Then when I decided to buy 2 pairs she seemed disappointed and annoyed that she had to do work. This is very poor customer service from the associate store manager.
Samara was very welcoming when we walked in, I informed her I’d like to return something and possibly look at other items. She processed the return with no questions asked and helped me pick out a new piece of jewelry. She was very knowledgeable and gave me a good experience. :) Definitely will come back.
Worst customer service
Samara was the person “helped”me with an extremely bad attitude. Her face literally changed when I told her I was in the store for an exchange instead of buying something. Just so damn greedy. With this kind of attitude I’m never gonna spend a penny at your store anymore with a sales person like you
Customer service in this place at Masonville is always really bad, I been there few times and always bad experience, not spending a penny with these aggressive ladies with no respect for the clients….
Swarovski has a 3.8 star rating with 398 reviews.
Swarovski is open now. It will close at 9:00 p.m.
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