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Swarovski

3.7

About this business

Location details

4400 Sharon Rd #144, Charlotte, NC, 28211, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.739 reviews
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Alex Muller's profile image
Alex Muller 
a month ago

Went in knowing what I wanted and came simply to purchase… instead I’m treated very unprofessionally, the woman attending us would stop mid sentence to talk to another client, (this client was already being attended by another worker). I understand that this may be for a reason, but this was done multiple times, … after awhile she comes back, brings us the wrong item, continues to attend the other client once more, and finally shows me the item I was looking for. I check out and the client they had given so much attention to... read more

Ichayeva's profile image
Ichayeva 
3 months ago

I bought a ring last year and it tarnished — you can clearly see the discoloration. Since Swarovski offers a 2-year warranty, I went to the store to ask if they could clean my ring. They told me they couldn’t, and that I should use dish soap instead. I explained that the ring was actually tarnished and asked about the warranty, but the young male employee replied, “First of all, that’s not tarnish, it’s scratches.” I work in a jewelry store myself, so I know the difference and I could clearly see the discoloration. I asked h... read more

michel smith's profile image
michel smith 
6 months ago

Could not find the store according to location on the map 

Leyroroy Andrade's profile image
Leyroroy Andrade 
10 months ago

Had a wonderful experience—friendly and welcoming staff made my visit enjoyable! 

Lourdes Ramirez's profile image
Lourdes Ramirez 
a year ago

there's a reason the store is empty, and it's not bc they sell overpriced crystals i actually WANTED to buy the overpriced crystals until they kept staring me down the whole time i was there. i'd look up and they'd make eye contact but never asked me for help, and they got really mad when i SLIGHTLY moved a little figurine to look at it carefully. but then a white woman came in and it's "omg hiiii what can we help you with🥰"... and i literally never pull the poc card but they were black and treated me vastly differently, so... read more

Frequently asked questions about Swarovski

How is Swarovski rated?

Swarovski has a 3.7 star rating with 39 reviews. 

When is Swarovski open?

Swarovski is closed now. It will open at 10:00 a.m. 

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