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Swank Memory Care Center

3.3

About this business

Location details

Gateway Building - East, 501 W 14th St, #5, Wilmington, DE, 19801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.333 reviews
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Patricia Fenimore's profile image
Patricia Fenimore 
on Google
3 months ago

Very disheartening scheduled a appointment months in advance and was called the day before the appointment that it was being canceled due to the office closing early. Rescheduled appointment 2 months out unacceptable patient and family satisfaction 

Lisa Emmett's profile image
Lisa Emmett 
on Google
3 months ago

I took my husband to the Swank Memory Center and they did not one thing to help him or me. We went to each appt hoping for answers and didn’t get any just got transferred to the next doctor. All they did was pad our bill and I’m still dealing with everything on my own. They did nothing to help I didn’t get not one answer or result to the test they took until I saw my primary care doctor Gregory Papa he explained the results to the test. All the swank memory center did was send me a bill and I’m still needing help with my hus... read more

Mary Ann Alexander's profile image
Mary Ann Alexander 
on Google
7 months ago

Recommended by our Christiana Care physician and made appointment in early Spring 2024. Two times, LAST MINUTE, they called to rescheduled and each time is months out for next available. Not a professional way to offer healthcare and not dependable. Looking for another provider. 

Toni DeLeo's profile image
Toni DeLeo 
on Google
9 months ago

Had a seizure May 11th went to Christiana emergency room. Made an appointment with Christiana care neuro science and they scheduled me for today. They confirmed my insurance and my referral to only be told when I got there that they don’t take my insurance unless I was in the ER. Uhm I was in the ER I can’t help it if this was the only appointment you had for me. Do yourself a favor go somewhere else. This is no joke. These people need to be retrained. They have no idea what the are doing. I could have went some where else. ... read more

Kristen Thornton's profile image
Kristen Thornton 
on Google
11 months ago

I’d love to be able to rate the care of the doctors; however, my father’s appointmentS (plural) were cancelled twice. Both times THE DAY BEFORE the scheduled appointment AFTER he and my mother had already confirmed the appointmentS. I’m reminded of a particular Seinfeld episode about holding a reservation but that was comedy and this unfortunately is real life. Very disappointed. If I could give zero stars I would. 

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Frequently asked questions about Swank Memory Care Center

How is Swank Memory Care Center rated?

Swank Memory Care Center has a 3.3 star rating with 33 reviews. 

When is Swank Memory Care Center open?

Swank Memory Care Center is closed now. It will open on Monday at 8:00 a.m. 

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