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SVS Vision Optical Centers
- Laser Eye Surgery/Lasik
- Kalamazoo, MI
About this business
Location details
1700 S Drake Rd, Kalamazoo, MI, 49006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The staff are nice and polite in person, but over the phone are very rude. I called several times today to ask about the progression with my prescription, and the only time the phone was picked up I was greeted with a silent line. As soon as I started to talk, the phone was hung up. This isnt the only time they've been rude to me over the phone.
Unhelpful staff, terrible accommodations, odd smell in the building, and unclean bathrooms.
Nothing great to say about this place. Wanted to give a new eyeglass store a shot and was disappointed. It all starts with the people who answer the phone and greet you at the door. I called before making my appointment to check and see if my insurance is accepted and the lady on the phone was incredibly rude with my questions saying “there’s 1,000s of those insurances” instead of trying to understand what I was asking. She was not friendly and did not offer to help me with checking insurance coverages. I brushed it off and ... read more
Seems to have gone downhill. Maybe new management? I'm getting constant spam calls. Last I went I planned to get frames after my visit and I was absolutely shocked at the prices. There wasn't any pair of frames under $280. It was a bit embarrassing to tell the sales lady in front of everyone I couldn't afford any frame. I took my prescription to pearle vision and got 2 frames there.
Frequently asked questions about SVS Vision Optical Centers
How is SVS Vision Optical Centers rated?
SVS Vision Optical Centers has a 4.6 star rating with 393 reviews.
When is SVS Vision Optical Centers open?
SVS Vision Optical Centers is open now. It will close at 3:00 p.m.
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