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SVS Vision Optical Centers
- Laser Eye Surgery/Lasik
- Walker, MI
About this business
Location details
3150 Alpine Ave NW, Walker, MI, 49544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Extremely disappointed with this location. The doctor was great, no issues with him or the exam. Very nice man. The customer service/eye glass tech was horrible. Was looking at getting two higher range pairs of glasses and contacts and the tech said the pairs I was looking at were too expensive for me and I should look at another pair. Not a reference to what my insurance would cover, reference that they believed I couldn’t afford to buy them. I was shocked. Ageism? Racism? Did not make a scene, paid for my exam and just too... read more
This location does not follow the same practices as other locations. I brought in a pair of fairly new glasses with a crack hoping for a repair, and they made me buy a new pair. However when I took them to another SVS location, I was able to get a free repair. An expensive lesson that not all locations are the same - AVOID THIS ONE
I had a very frustrating experience with SVS Vision after my eye exam. During my appointment, I was given trial contacts for a newer, more expensive brand to see if I preferred them over the brand I’ve been wearing. After deciding I wanted to stay with my original contacts, I called to have my prescription changed. The front desk told me the doctor just needed to approve the change and that it would be done and faxed first thing the next business morning. Two days later, the updated prescription still hadn’t been sent. When ... read more
The exam with the doctor is fine, but they will upsell you on a fundus image of the back of your eye. Then, their pricing is complicated and, if you’re paying out-of-pocket, quite high for a new pair of glasses. If you’re not, chances are the plastic frames most insurances will cover will crack in less than a year. They are not allowed to adjust your frames unless they sold them to you. The staff is nice, but they are definitely profit over care.
Frequently asked questions about SVS Vision Optical Centers
How is SVS Vision Optical Centers rated?
SVS Vision Optical Centers has a 4.5 star rating with 340 reviews.
When is SVS Vision Optical Centers open?
SVS Vision Optical Centers is closed now. It will open tomorrow at 9:00 a.m.
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