This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
SUZY is one of Canada’s leading women’s fashion retailers. SUZY offers a distinct combination of fashion, quality, all at an affordable price! All of our collections strive to answer the needs of today’s modern woman. New styles arrive in stores and online every week, offering our ‘SUZY girls’ a fresh shopping experience each time they visit. And with our Suzy Shier Prestige card, we make sure that our loyal Suzy shoppers are rewarded with 10% off all their purchases year round. SUZY prides itse... read more
355 Hespeler Rd Unit 172, Cambridge, ON N1R 6B3, Canada, Cambridge, ON, N1R 6B3, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | Closed | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Nobody greeted me. I'm was around with an armful of dresses and tops for 10 minutes. Sales associates just standing at the cash desk. I asked for a change room. Nobody checked on me. Nobody asked me if I needed anything. I had a bunch of stuff I wanted to buy, but lost interest. It was early in the day with two other people in the store.
“I will never visit this store again. They have the worst customer service I’ve ever experienced. I went in to exchange a dress but couldn’t find my receipt even though I had clear proof of purchase, they refused to help and just kept saying, ‘Sorry, we can’t do anything for you.’ Very disappointing service for a big company like Suzy.”
The staff at this store is amazing. I was harassed by a man near the changing rooms, and they took great care to make sure I was heard and that he was removed and banned from the store. After everything was dealt with, they all took extra time and effort to help me find a shirt to buy when my first pick was sold out. Excellent customer service and great selection. Highly recommend.
Suzy Shier | Le Château has a 3.9 star rating with 59 reviews.
Suzy Shier | Le Château is closed now. It will open at 11:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com