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Suttle Cadillac of Newport News

4.6

About this business

In advance of the construction of I-664, the company moved to its present location on Jefferson Avenue in November of 1983. The new facility, situated on 12 acres that once were woodlands and part of the Yoder Dairy, today employs over 160 people and occupies 96,000 square feet of space. After the passing of George Suttle in 1986, his brother Michael Suttle Jr. became President and in 1996 Michael Suttle III took over as Dealer Principle and President. "Domestic and international competition is fierce in the automobile indus... read more

Location details

12525 Jefferson Ave, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.6226 reviews
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Tony c.'s profile image
Tony c. 
2 years ago

WARNING TO OUT OF WARRANTY CAR OWERS! Before you let Suttle Motor Co. Cadillac of Newport News Va do ANY repair work (if your car is out of warranty) to your vehicle. Please take your car to another certified mechanic! From service management, service writer, to the mechanics they to NOT stand by their warranty of their parts or labor. I had a valve cover gasket replaced twice times at Suttle, the repair last lasted 29000 miles. Suttle service claimed it was timing chain cover. I caught them in their lie, doing the bait a... read more

Trina Thompson's profile image
Trina Thompson 
4 years ago

I am the sister that experienced the RUDE AGGRESSIVE TREATMENT FROM RONDA! Lets talk about RONDA MCLEAN. I have had my car serviced in the past at Suttle for 2 years straight and NEVER experienced what I did today 1/4/2021. Im visiting the area for the holidays and my transmission decides to give me a run for my money, I had the vehicle towed there 12/31/20 in hopes of them getting it in on Monday 1/4 since her team was off Friday....cool. Here we are Monday and the appts at 7:00am...mind you again...Im visiting...so any inf... read more

Mike R Barnard's profile image
Mike R Barnard 
recommend  Recommended
4 years ago

These guys seem squared away, but wish I was done by now. 

Mary Papa's profile image
Mary Papa 
recommend  Recommended
4 years ago

Mr. Keith Felton, an absolutely wonderful person..He made our car purchase a very joyous and special occasion.. We've made a new friend in Newport News! 

Mary Alston's profile image
Mary Alston 
recommend  Recommended
5 years ago

TIMING AND THERE WORK!!!! 

John Strachan's profile image
John Strachan 
recommend  Recommended
5 years ago

Was very happy with the care taken in servicing my vintage Cadillac. Very pleased with George on the orange team. Price was in reason as well. 

Shondra Dionne Moman's profile image
Shondra Dionne Moman 
recommend  Recommended
6 years ago
Charlene Godwin Blow's profile image
Charlene Godwin Blow 
6 years ago

Their service is not 100%. They do resolve the problem after you complain. You should not have to do that. If you promise something you have to deliver! 

Lewis Hunt's profile image
Lewis Hunt 
7 years ago

I highly recommend Suttle, I came in with a car emergency, not scheduled and they took me in, diagnosed the problem had it fixed replacing parts and me out the door in just over 90 minutes. Exceptional service all around. 

Frequently asked questions about Suttle Cadillac of Newport News

How is Suttle Cadillac of Newport News rated?

Suttle Cadillac of Newport News has a 4.6 star rating with 226 reviews. 

When is Suttle Cadillac of Newport News open?

Suttle Cadillac of Newport News is closed now. It will open at 8:00 a.m. 

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