Sutfin Mechanical

Vicki G. 

on BBB

5 years ago

We have used Sutfin for several years now. Sam has most often been our service person. He has always been so helpful walking us through his service. The last time we had to call was a more serious issue. Sam was here promptly, spent time working through the issue, talking with the warranty people and keeping us informed at each step. We highly recommend Sutfin and Sam for your HVAC needs. 

Lee S 

on BBB

5 years ago

I had Sutfin come to my employer to fix a refrigerator that was in need of service. 4 months later the fridge stopped producing cold air and had to call in repair. - I was greeted with a warm good morning - I was given a 4 hour turn around time (don't know if that's normal, but it was a bonus) - Someone came, fixed the issue and left. Getting a solution and warranty work on my refrigerator was as easy and painless. I would highly recommend Stufin for Commercial and residential use! 

Mike J 

on BBB

5 years ago

We have used Sutfin for our home and business for 10+ years, they are very professional an have solved problems with our HVAC that no one else could. Frank the owner is the best! Mike J. 

JO 

on BBB

6 years ago

Price gouged a repeat customer with no response from management to rectify my concerns. Invoice price was 2.5x what we were told in person with no additional parts or labor done. Was told by a representative that replacement part prices had just changed overnight. I would not recommend using this company unless you like being over charged! 

susan h 

on BBB

6 years ago

I have used their services for many years and have always been happy with their work. I have a maintenance contract that covers my cleanings twice year. I recently have Sutfin replace my 23 year old furnace and air conditioner. They did a great job at installing the furnace and performed some electrical work as I requested to install the AC in a different location on my patio. They showed up on time and cleaned up when they were done. 

Kathleen L. 

on BBB

6 years ago

We have found a new friend in Sutfin Electrical! Air conditioning issues were responded to immediately and resolved. This last time, A/C was fixed AND we found out that our sump pump was DEAD! Hank was our technician both times and he was very knowledgeable and thorough in explaining everything. We saved having a flooded basement because we had no idea sump pump was broken until he checked our circuit breaker. He was able to replace sump in the same visit ?? I would highly recommend this company to anyone. First class servic... read more

Mary C. 

on BBB

7 years ago

Based on a referral from a good friend, I called Sutfin to check and service my boiler for the winter season. I was very impressed with the technician. He was very thorough, and explained everything he had done. After requesting information on a service contract for my HVAC systems, he immediately gave me a brochure. (Checking and flushing the hot water tank was also included!) I could not have been more satisfied. 

Heidi H. 

on BBB

7 years ago

I have used Sutfin for many years and have always been happy and satisfied. They have serviced our cooling/heating units, installed lights and fans and helped with a dryer vent issue. They are always on time, professional and friendly. I feel safe having them in my home and am always happy with their knowledge and objective recommendations. Super company! 

Sue S. 

on BBB

8 years ago

Sutfin Mechanical is one of the very best companies we have done business with in Illinois. Everyone including ***** Sutfin, the office staff, and the technicians are very professional, very trustworthy, very pleasant, and very skilled. They sell good products and honor their service agreements. There is no problem getting service completed. It's a relief to know that our HVAC units are well serviced by Sutfin Mechanical.