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Sussman Kia - Sales

4.4

About this business

Location details

1515 Easton Rd, Jenkintown, PA 19046, Roslyn, PA, 19001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.41,004 reviews
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Richard's profile image
Richard 
2 months ago

I called to speak with a sales person that messaged me the day before. Who ever answered the phone told me that sales person just stepped out of the office to park a car. I left my name & number & they told me he will call me back. I never received a call. I cd called again the next day to schedule a test drive for 3:30pm the next day. I drove 1 hour out of my way after work to test drive the truck. When I got there they told me the truck was across the street getting worked on & not available to test drive. 

Victor's profile image
Victor 
2 months ago

Very helpful 

ronda4546's profile image
ronda4546 
2 months ago

Good people to work with 

John's profile image
John 
2 months ago

I have been in contact with Jessica. On Monday I made an offer. She said she was going to present it to the sales manager and get back with me. Since then they haven't gotten back with me at ALL. I have emailed Jessica 4 times to see if the want to make a deal. She has apologized for not getting back to me. And get down to the bottom of this. Again NOBODY HAS GOTTEN BACK TO ME. NOT a great way to run a business. Or very bad costumer service. I wouldn't recommend this dealership to Anyone. 

Business response:

John, we dropped the ball in getting back to you. Customer satisfaction is our priority here. I would like to discuss with you if possible. Please give me a call 219-934-2266 at your earliest convenience. -Matt 

GuruDQLR64's profile image
GuruDQLR64 
2 months ago

Couldn’t get financed with out a co-signer which I don’t have one 

Shuan's profile image
Shuan 
3 months ago

Went in to buy the 2015 Infiniti but ended up purchasing a 2017 Hyundai Tucson thank you Bebe for all your help 

Business response:

Shuan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas KIA of Highland. Until the next time we meet, take care! 

BRush78's profile image
BRush78 
3 months ago

Did a nice job providing information and responding to my questions. 

Kelly's profile image
Kelly 
3 months ago

I had a great experience buying here!! The sales team was awesome to work with. Received a very fair offer for my trade in. Hit my monthly payment goal and in a couple of hours I was able to drive away in a brand new Kia K5 GT!! 

GuruDLP3K1's profile image
GuruDLP3K1 
4 months ago

The guy that helped who’s name was Jordan really worked with me and helped me walk out of there with this beautiful ass car definitely appreciate it 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Jordan was able to help you find your beautiful car at Power Kia. Your appreciation means a lot to us, and we’re glad you had a great experience. We look forward to assisting you again in the future! Sincerely, the Power Kia Team 

Frequently asked questions about Sussman Kia - Sales

How is Sussman Kia - Sales rated?

Sussman Kia - Sales has a 4.4 star rating with 1,004 reviews. 

When is Sussman Kia - Sales open?

Sussman Kia - Sales is open now. It will close at 8:00 p.m.  

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