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Susan Schein Automotive

4.0

About this business

You'll do fine at Susan Schein.........Where you're number 1 ! Susan Schein Automotive, located in Pelham, AL., is an automobile dealer that offers a variety of cars, trucks, vans and sports utility vehicles to its customers. The dealership's pre-owned inventory includes models of various makes, including BMW, Buick, Cadillac, Dodge, Ford, Chevrolet, Honda, Hyundai,andmuchmore. It is a NAPA Autocare Center, offering full range of service from general maintenance to major engine and transmission repairs. Other services includ... read more

Location details

3171 Pelham Pkwy, Pelham, AL, 35124, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.0735 reviews
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Gary Henderson's profile image
Gary Henderson 
6 years ago

I had a great buying experience with Susan Schein, but my experience with the warranty is that they are pretty much useless, they have included so many out clauses that they always have one so they don't have to cover anything, and for the service department, I wouldn't count on being able to use them, they were no help to me and acted like they didn't want to work on my truck, I finally had to take it to a Ford dealership for repairs, just to find out that the vehicle had apparently been in a flood which was not on the car ... read more

Ed Shiver's profile image
Ed Shiver 
recommend  Recommended
6 years ago

5 stars!! Awesome service! No hassle from the salesman. Henry was the best salesman I’ve ever dealt with. It was worth the 5 hour drive to purchase my vehicle from them. 

Bethanne Taylor's profile image
Bethanne Taylor 
recommend  Recommended
6 years ago

ASK for Vicki!!! I just had to buy 2 cars for my boys unexpectedly. They were pretty specific about what they wanted. I sent out some car requests to local places. And Vicky at Sudan Schein went above and beyond my expectations. She not only found what they wanted in my budget, but she made the entire process easy. This was a process and even when i drove her crazy with requests and questions -she was awesome. This was not just a sale to her. She was determined to help me and my situation while finding just the right fit for... read more

Chris Walton's profile image
Chris Walton 
6 years ago

I was lied to by Simeon and manager Johnny. Then both tried to act like I was the liar. I actually have proof, thank God for that. I do not trust this dealership anymore, this was also the 5th car my family had bought from them. Well, not anymore. Manager Johnny Musso did help and made, what he could, right. I highly recommend going to another dealership. Found out later that the dealership has been sold. The Susan Schein name is already being ruined. Very sad, had a great name for so long. I'm sure I'll be blocked, then lie... read more

Chris Evans's profile image
Chris Evans 
6 years ago

I bought a f250 and was assured it was a good truck. From the first week I’ve had the truck it’s been nothing but problems. It’s only costing me money, because I purchased the truck for a work vehicle I have to keep it running. I would not recommend buying anything from them. After you purchase the vehicle they do not care. I feel like I was lied to and taken advantage of. This has been a terrible a expensive experience. Oh and don’t get the $2500 warranty. They’ll tell you it’s bumper to bumper but it’s literally only paid ... read more

Andres Ragazzoni's profile image
Andres Ragazzoni 
recommend  Recommended
6 years ago

Very friendly and kind staff! 

Jd Minor's profile image
Jd Minor 
6 years ago

Great people, great service. You guys have my recommendation, thank y’all! 

Shirley Robinson's profile image
Shirley Robinson 
6 years ago

Best car buying experience ever! I love my car and will tell others about your commitment to make dreams come true! 

Yoshi Bryant Williams's profile image
Yoshi Bryant Williams 
6 years ago

Mr. Simeon Willians went above and beyond to accommodate me for this vehicle purchase by coming in early and staying late ensuring the deal was closed. I came in with one mindset but Simeon patiently explained the obstacles I was up against. Consequently, I ended up with a newer car with less miles and an extremely low payment. I am grateful to Susan Schein and their employees for the compassion shown and willingness to work with those who have fought for this great nation. 

Frequently asked questions about Susan Schein Automotive

How is Susan Schein Automotive rated?

Susan Schein Automotive has a 4 star rating with 735 reviews. 

When is Susan Schein Automotive open?

Susan Schein Automotive is open now. It will close at 7:00 p.m.  

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