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Susan C. Tsai, MD

3.2

About this business

Location details

259 E Erie St Lavin Family Pavilion, Ste 2450, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.211 reviews
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Kate Pearce's profile image
Kate Pearce 
on Google
5 months ago

I have a complex medical history and have had many different teams of doctors, both here in Chicago and in NYC. I've never in my life had a doctor bring me to tears. She was short with me, dismissive of my concerns and, though I know my case is complex, she made me feel like I was wasting her time. Even if she concluded that there was nothing she could do to help me, I would expect her to show more compassion as a medical professional. I've never written a review for a medical professional before, but felt compelled to leave... read more

Lindsey Schroeder's profile image
Lindsey Schroeder 
on Google
11 months ago

Dr. Tsai and her team are incredible at what they do. I had a complex case due to a 18cm fibroid, endometriosis, and family history of ovarian cysts and cancer. Dr. Tsai and her team listened to my concerns and took amazing care of me during and after my hysterectomy and fibroid removal. I highly recommend the entire team at NWM if you are dealing with complex gynecological issues. 

Arshia Jafar Nia's profile image
Arshia Jafar Nia 
on Google
a year ago

Dr. Tsai is an extraordinary surgeon whose compassion and skill exceeded all my expectations. From the outset, she dedicated herself to addressing my concerns, patiently answering every question I had. Facing a significant challenge with a sizable cyst while wanting to preserve my ovary, Dr. Tsai's dedication shone through. She tirelessly persevered, demonstrating a level of commitment and expertise that I know few others possess. Thanks to her unwavering efforts, not only did she safeguard my ovary, but she also saved my li... read more

Tee bee's profile image
Tee bee 
on Google
a year ago

Dr Tsai deserves 0 stars. I made it within the 15 minute grace period. 10 mins late. Checked in with 2 minutes to spare. Dr Tsai refuses me after I checked in and paid my copay. The ladies at the front desk reiterated to Dr. Tsai that I made before the grace period and Dr. Tsai still refused me. I paid to have my images expressed shipped and Dr notes faxed, per Dr Tsai's requirements. I had a far drive. The main hospital's parking garage was full. The adjacent lot was full. Went to Huron and there was hardly any parking till... read more

Anne's profile image
Anne 
on Google
a year ago

On August 3, 2023, I had a surgical consultation with Dr. Tsai regarding a possible foreign object Essure coil fragment left in me from a 2011 hysterectomy. My husband and I arrived on time and within the 15 minute grace period dictated by Dr. Tsai's Northwestern's medical group. After my husband and I were ushered into an exam room, Dr. Tsai made us wait 2 hours and 15 minutes to be seen. None of her staff members bothered to tell us what was going on. When Dr. Tsai finally did see us, she was defensive, disrespectful, and ... read more

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Frequently asked questions about Susan C. Tsai, MD

How is Susan C. Tsai, MD rated?

Susan C. Tsai, MD has a 3.2 star rating with 11 reviews. 

When is Susan C. Tsai, MD open?

Susan C. Tsai, MD is closed now. It will open tomorrow at 9:00 a.m. 

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