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Surrey Mental Health And Substance Use Centre

3.0

About this business

Location details

13401 108 Ave, Surrey, BC, V3T 5T3, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.016 reviews
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I'm a ghost's profile image
I'm a ghost 
on Google
a month ago

Are you kidding me? This is where I have to turn to? The reviews are horrible, and the people who gave high ratings barely have any feedback at all! I’m in a fricking crisis, and this place doesn’t seem safe or caring at all! 

David May's profile image
David May 
on Google
4 months ago

I spoke with a social worker with regards to intake. I did not raise my voice I did not swear and all I did during the conversation was attempt to reasonably articulate the reasons for me calling. She was totally un empathetic, she was super abrasive and honestly if I was someone who sincerely needed help (which I am) that whole conversation could have totally sent me over the edge and caused me to do something improper. I'm not impressed this is ridiculous. She didn't like the tone of my voice and went totally unhinged on m... read more

Greg M's profile image
Greg M 
on Google
5 months ago

A loved one called this place so they could get an appointment with a psychiatrist / psychologist. And when they received a call back they were told that the only way they could get an appointment is if they started taking depression drugs first. They then recommended (before making any assessments) that they get on prescription drugs asap without knowing anything about this person. I was absolutely appalled when I heard this. How dare you have such a policy and prey on people to try and get them hooked on pharmaceuticals ne... read more

Maisha Haque's profile image
Maisha Haque 
on Google
9 months ago
Nicole Hoof's profile image
Nicole Hoof 
on Google
a year ago

by far the worst clinic i have been to. Doctor didn't make me feel safe and when i tried to bring it to the front desk about the issue they told me to call and never picked up my calls. when asked for the higher up for some help I was told sure and never given any info to get ahold of higher up person. I TOLD the doctor to write it in my file i don't feel safe with her. She said we have to talk this over. An hour of talking wasn't enough of her to understand that i don't feel safe with her. Only when i got my Native liaison ... read more

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Frequently asked questions about Surrey Mental Health And Substance Use Centre

How is Surrey Mental Health And Substance Use Centre rated?

Surrey Mental Health And Substance Use Centre has a 3 star rating with 16 reviews. 

When is Surrey Mental Health And Substance Use Centre open?

Surrey Mental Health And Substance Use Centre is closed now. It will open tomorrow at 8:30 a.m. 

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