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Surfers Century Oceanside Apartments

3.4

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Location details

5 Enderley Ave, Surfers Paradise, QLD, 4217, Australia

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3.489 reviews
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Baskal Yousif's profile image
Baskal Yousif 
3 weeks ago

The apartment was extremely disappointing. It was dirty and nothing like the photos. While the views were amazing, that was the only positive aspect. There were blood stains or other marks on the bed sheets, and the table, chairs, and couch were covered in old food. the floors were slippery, and the washing machine, dryer, and dishwasher were filthy and smelled bad. Despite staying for seven days, no cleaning service was provided. The staff were friendly, but that didn’t make up for the poor condition of the apartment. 

Kerry West's profile image
Kerry West 
2 months ago

Stayed many times & keep coming back. Highly recommend- great location, great service with neat and tidy grounds & facilities. The only downside would be the resident/guest? rummaging through the bins in the basement as she can be quite rude. 

Rody Yousif's profile image
Rody Yousif 
2 months ago

If you’re planning to go on holiday, must avoid this place at all costs, I booked for 5 nights and I left the hotel within the 2nd night. The bathroom is disgusting ,old hair ,blood stains and whatever the rest was. The apartment was extremely old nothing in it worked, lights in the rooms didn’t turn on neither did the fans and the smell was terrible, Couches, beds were old and had stains,dust on them and not to mention how itchy they were and even woke up with huge bugs around the bed which was absolutely horrific and terri... read more

xie语彬's profile image
xie语彬 
2 months ago

The most unacceptable issue was the cleanliness of the room. The toilet was clearly not cleaned after the previous guest—there were visible fecal stains on the inside of the bowl, which was absolutely disgusting. This alone made the room unusable and raised serious concerns about the hotel’s hygiene standards. The air conditioning was very weak and could not properly cool the room, and the WiFi was slow. However, these were minor compared to the sanitation issue. Customer service was also extremely disappointing. After seein... read more

Nina Xie's profile image
Nina Xie 
2 months ago

Absolutely unacceptable experience. The toilet was not cleaned at all—there were visible fecal stains from the previous guest, which is disgusting and a serious hygiene issue. Customer service was just as bad. Staff gave conflicting information about a refund, provided the wrong email, and kept delaying without any apology or responsibility. Air conditioning was weak and WiFi was slow, but the biggest problem is the lack of cleanliness. 

Frequently asked questions about Surfers Century Oceanside Apartments

How is Surfers Century Oceanside Apartments rated?

Surfers Century Oceanside Apartments has a 3.4 star rating with 89 reviews. 

When is Surfers Century Oceanside Apartments open?

Surfers Century Oceanside Apartments is open now. It is open 24/7. 

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