SureStay Plus by Best Western Lubbock Medical Center

Gabriel Rios 

on Google

a week ago

When I arrived, the front desk lady was not present. We had to call the front desk from my cell, and then she showed up. She was not friendly. Then my bedsheet had a stain. I took it out and went to the front desk to ask for a clean one, which I put on by myself. In addition, at shower time, there was no soap; again, I had to go to the front desk to request some. The room overall did not seem well cleaned, and the infrastructure is old and unappealing. Breakfast was poor quality; the scrambled eggs looked synthetic. I will n... read more

Kyle hudson 

on Google

2 weeks ago

Our check in clerk seemed like we bothered her to check in! 

tracy morris 

on Google

2 weeks ago

Wifi was great; little bar upstairs was cool, pool was nice, sercice was good....but after I checked out the itching started, im covered in bites and no way to call the hotel to advise them, the number goes to a disconnect voice mail, so avoid room 111 

Corey Cano 

on Google

a month ago

This hotel is TERRIBLE!! Smells like they tried to cover up cigarette smell with air freshener. The elevator had sticky stuff all over the inside. The pool was closed when it was open for season on website. We walk into our room and the window A/C unit is hanging off the all. My mom's room wasn't any better. To make it worse the lady at the front desk didnt even seem to care.