SureStay Plus by Best Western Lubbock Medical Center

Andee Paige 

on Google

2 weeks ago

I do NOT recommend staying at this hotel! The younger male staff at the front desk was pleasent & helpful however the older man and women staff were very rude and unwelcoming. The swimming pool was dirty and there no towels. They welcome pets but have no accomodations for them to use the restroom at. The parking lot was disgusting and someone had vomited everywhere and 6 hours later it was still there. Breakfast was terrible. & When I went to check out and get my deposit the man gave me all of the 100$ back and told me howev... read more

Regina Lederhos 

on Google

a month ago

We were on the other side. Halls weren't air conditioned on that side and seemed pretty out of date. The side where you check-in seems much nicer and the halls were nice and cool. When it's 103 outside, the AC is greatly appreciated in all indoor places. Though we didn't swim, the pool area was intriguing. We might try again and stay on the side where check in is to see if it's better. 

Rebekah Rosburg 

on Google

a month ago

This hotel needs to be demolished. It's old, musty, poorly maintained and any improvements done would be lipstick on a pig at this point. 

K Realtor 

on Google

a month ago

I've stayed here several times let me be clear it's not the best but they do the best they can. Jay and Melissa are my go to people. Both are very nice and make my stay great. The location is perfect if you're visiting to go to Texas Tech. Everything is close in proximity. Thank you Jay and Melissa! I appreciate all that you do while I'm there!