SureStay Plus by Best Western Jackson

brittany manley 

on Google

2 weeks ago

One of the most disturbing hotels we have attempted to stay at. The management has no customer service skills. The pool is not up and running so don’t waste your time they won’t give you have partial refund for that. And if you want to shower in moldy bathrooms then this is the place to be. We were given 2 room options and both were nasty, one smelled of smoke and cigarettes cause of the people outside smoking right next to our door and it has no trim at the bottom so it was just coming into our room. (See photo) and then ou... read more

Lynn 

on Google

2 weeks ago

The checkin guy was nice, it was cheap and the beds were comfortable. Beyond that, not much else was good. The toilet was clogged, cleanliness of the bed sheets was suspect, black mold in the bathroom. I’d pay the extra 20 bucks and stay in a nicer place. 

Ashley A 

on Google

3 weeks ago

sink and bathroom had mold growing and were dirty. Pool was completely green, pet area overgrown and smelt terrible, ac was so loud you couldn’t sleep when it turned on. 3rd year staying here, unfortunately every time it gets worse, the front desk staff is always so nice and beds are clean and comfy but we unfortunately won’t be back. 

Candace Redden 

on Google

3 weeks ago

People at desk were rude. So we didn't stay.