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SuperTec Heating & Cooling
- Contractors
- Columbus, OH
About this business
Specialties: Residential HVAC Service Troubleshoot - Service - Repair Service Call Fee $50 All Furnace and AC brands Serviced and Repaired. 10% Senior Citizen Discounts FREE Phone Consultation and Diagnosis Some problems can be fixed over the phone. FREE HVAC phone quotes Residential HVAC Inspection Furnace Repair AC Repair Heat Pump Repair Gas Valve replacement Pressure Switch replacement Flame Sensor Furnace Control Board replacement Integrated Circuit Board replacement Draft Motor replacement Inducer Draft Motor replaceme... read more
Location details
6120 Barberry Hollow, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Today I had one of the best customer service moments from **********************. Cham the tech was amazing/smart. I totally recommend this company. Lastly very fair on price while also explaining exactly what the issue was. Thanks again!
Business response:
Thank You!
Cham is the most professional, direct, honest and friendly technician I have had service my furnace/hvac. Since 2009, my furnace has made a terrible banging sound when the blower motor started then stopped running. I have had it serviced several times. Cham is the FIRST person to acknowledge the noise, examine the motor, and repair the problem. The problem? The brackets used to mount the motor were incorrect from the first installation! Subsequent repair people had replaced the blower motor and reused the incorrect brackets,... read more
Cham is honest - a straight shooter, friendly and professional, who really knows his business; he listened carefully to us and searched out the problem we were having with the thermostat. He then solved it to our great relief and satisfaction. We cannot recommend him highly enough and would call on him again in a second. I contacted SuperTec Heating and Cooling because, when I set the thermostat to heat, it suddenly jumped to auxiliary heat (= heat pump, which we don't have) and the AC came on. What?! We had had an excellent... read more
Business response:
Thank You!
I am honestly still in shock as I write this review for Cham at SuperTec Heating and Cooling. My furnace had stopped working 5 days ago (dead of winter). I'm quite handy and attempted to troubleshoot myself but ran out of ideas and needed a professional. After a little research I stumbled upon SuperTec and saw great reviews, so I called. Cham answered and, to my complete surprise, was willing to walk through the complete troubleshooting process with me over the phone (professionally and SAFELY). We were able to narrow the is... read more
Business response:
Thank You ????
I am at a loss to describe just how great it is to work with Cham and SuperTec. I own several rental units in Columbus and live in Minnesota. Cham has been my go to guy for all hvac issues for years. He is always prompt, courteous, professional and extremely knowledgeable. His prices are very reasonable and I love the fact that the initial service call fee of $50 covers that address for all future trips. My only concern is that he might retire someday and my only complaint is that his service area does not include Minneapoli... read more
Business response:
Thank You ????
I had to go to every website that would review this company! Mr. C*** is an excellent human being and businessman. He called us within thirty minutes of request and guided me with fixing my heater. Most would have waited until the next day seeming as work is over at seven. He’s what this world needs more of. Kind, caring and knew exactly what the issue was. He’s my families hero on this cold winters night!!!! Thank you Supertec
Business response:
Wow! Thank You for such kind words! It was my pleasure to assist you.
After receiving the home owners insurance diagnosis and suggested repair, not replace, costing over $2k, Cham removed and installed a new furnace within 24 hours of my intial call. The home owners emailed me during the install advising the parts would be in within 3 or 4 weeks once they received payment. Given the urgency of the CO2 levels, 3 or 4 weeks not an option! Cham with Supertec measured and ordered my furnace within 24 hours. I highly recommend Supertec for al HVAC needs! Again, thank you!!!
Business response:
Thank You ????
Ive worked with Supertec Heating and Cooling several times for issues with both my AC and furnace. **** is quick to respond, answers your questions thoroughly and helps you maintain your unit rather than suggest replacing it. Multiple times he has walked me through troubleshooting to do on my own to save a house call. I would recommend this business to anyone.
Business response:
Thank You and Happy Holidays!
My heat was not working. My coworker provided me with this companys contact information and told me they we great and super nice. Got a call back very quickly. He asked me questions about my issues and had me text photos to him. Said he would walk me through the steps and it was fixed within minutes. Any other company would show up and charge me. I will forever call him with any problems with Heating and Cooling as well as recommend them. Super Happy
Frequently asked questions about SuperTec Heating & Cooling
How is SuperTec Heating & Cooling rated?
SuperTec Heating & Cooling has a 5 star rating with 12 reviews.
When is SuperTec Heating & Cooling open?
SuperTec Heating & Cooling is closed now. It will open tomorrow at 7:00 a.m.
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