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Superior Water Conditioning
- Water Filtration
- Lutz, FL
About this business
Superior Water Conditioning is a locally owned and operated business that has been serving the Tampa, Pinellas, Pasco and surrounding areas for over 40 years. We offer the best and largest variety of water treatment products and services available for your home or business including water softeners, water filtration systems, reverse osmosis drinking water systems, and softener salt delivery.
Location details
16402 N Florida Ave, Lutz, FL, 33549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No problems – We bought a Kinetico system for our house a year ago and haven't had any problems at all. The system works properly and there have been no break downs or any type of problem requiring service. When the unit was first installed, I had some issues with the drainage pipe being too far away from the exterior side of the house. We have a lawn service and I was afraid that a mower might hit the drainage pipe and damage it. The company gladly sent a service tech out (for no charge) to alter the pipe to my satisfaction... read more
Do not use – I wish they offered an option for no stars because based on customer service they should not get even one. I have had a Kenetico whole house system for many years now and have ok performance with the unit. The number one problem is that Superior Water does not have a clue as to what good customer service is much less great customer service. Your system will break down eventually and require service and I can handle this but let me explain what you will deal with to get it fixed. You will pay them about a $100 fo... read more
Terrible customer service/Bad product – WARNING: If your Kinetico System breaks down (which it will do often), the service techs at Superior Water are LAZY. They will not show up for scheduled appointments. It is then YOUR problem to reschedule. DO NOT USE this company.
Worst Customer Service and VERY Shady Practices – This company has the worst customer service of any business I have ever dealt with in my entire life and they lie every step of the way. We purchased what we thought was a Kinetico system from them. We paid just over $6,400 for a Kinetico water softener, tannin unit, chlorine injection system, and an under the sink drinking water filter. We were told that the system has a 10-year warranty. After two months, our garage flooded and destroyed many of our personal possessions bec... read more
Terrible customer service – Superior Water does not believe in custoner service. They sell you a system, tell you it is under warranty for 10 years and they will come out and fix any problems for that 10 year period, then when something breaks (and the softener BREAKS on an annual basis....which is not what I expected when I paid $4,800.00 for it) they say it is not covvered under the warranty and hand you a bill. They do not bother to consult you prior to doing the work, knowing that it is not under warranty. The manager is... read more
Frequently asked questions about Superior Water Conditioning
How is Superior Water Conditioning rated?
Superior Water Conditioning has a 4.4 star rating with 326 reviews.
When is Superior Water Conditioning open?
Superior Water Conditioning is closed now. It will open on Monday at 9:00 a.m.
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