Superior Sprinkler Systems, Inc.

Sean M. 

on BBB

6 years ago

Unbelievable dishonesty and lack of professionalism. There is either a break down in communication between the woman that handles scheduling and her techs in the field or an systemic problem of dishonestly in the company. Set up an appointment 3 weeks ago. Simple, just need one station valve repaired in a single valve box. Debbie was curt on the phone but I wasn't calling to make friends so that's fine. She told me to flag the valve box and the timer and her tech would be by to fix it in a week. Flags were placed and I even ... read more

Jerry O. 

on BBB

6 years ago

I had Superior work on my sprinkler system in May of 2016, I was very impressed with the service person ( Shawn). I haven't had a problem of any sort until 5-8-2018. My timer clock was malfunctioned, of course I called Superior and tried to talk to Debbie. She said she knew the problem and told me how to fix it. I followed her instructions and it didn't work. I called back and tried to explain again, Debbie was so rude barely letting me talk,then tried to blame the gentleman who winterized my system. She then turned the tabl... read more

Jennifer M. 

on BBB

6 years ago

awful experience! I have been quoted three different prices for my spring turn on. They had serviced the previous owners for some time, and that is all she would refer to. She was not interested in maintaining our business and told me if I didn't like it then to go somewhere else. She also kept saying that we were only 1 out of 2 customers in our area in it was a big deal for them to come "all the way out there". We have a 21 zone system, they just lost a BIG customer. 

Tony P 

on BBB

8 years ago

This is one of the very last companies out here that still puts the customer first and truly care about quality. They went above and beyond every time and were very accommodating. They understood that this is a big decision and really helped us visualize what will look and feel the best. After doing are entire backyard (including orchard area, retaining wall, garden etc) we were so thrilled we decided to have them do our entire frontward as well. We now have the ABSOLUTE greenest grass and best sprinkler system in the whole ... read more