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Superior Plus Energy Services
- Propane
- Cortland, NY
About this business
Location details
3817 U.S. 11, Cortland, NY, 13045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Worst company I have gone through for propane in my life. Customer service is horrendous. My family ran out of propane and it took them two weeks to get here in October. We kept getting promised a delivery the following day and it never came. We would also get promised phone calls back from at least three different customer service representatives and never got calls back. Somehow even though my family was fully out of propane for TWO weeks we were never given any priority over other homes who actually had heat and hot water... read more
One of the absolute worst companies I have ever dealt with.Between their not answering phone calls to price gouging on the propane prices, the all-time worst. Just switched companies to another local provider and what a difference. Do your research before deciding on going to this inept company.
Their customer service is horrendous. I bought a house this summer and it took them 3 weeks to send a technician out to reconnect the lines, i had to call them multiple times for them to set up an appointment. The technician (who was wonderful) tried to set me up with load to load by prepaying for a full tank. My furnace went out and I found out that they never switched me over to load to load for some reason and told me the tech was not correct in what he told me. I had to call them back and still have not gotten answers
Service for my elderly father had been satisfactory for years. Then for some reason he received a number of strange and cryptic phone calls stating how superior could no longer deliver oil. One call stated that superior had been purchased by mirabito. Then another caller said the purchase had not gone through. Why that was prudent to my father's situation, I have no idea. No reason was given. The caller would state that a delivery had not been made, leaving my father to think he was dangerously low on oil. Then in the next b... read more
Frequently asked questions about Superior Plus Energy Services
How is Superior Plus Energy Services rated?
Superior Plus Energy Services has a 2.7 star rating with 23 reviews.
When is Superior Plus Energy Services open?
Superior Plus Energy Services is open now. It will close at 5:30 p.m.
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