Superior Plumbing Services - Kennesaw, GA

Barbara J. 

on Yellow Pages

6 years ago

I called to have a drain altered from a sink to a shower and install shower pan...they don't do that! Really?!? I thought that's what plumbers do? 

Horace D. 

on Yellow Pages

6 years ago

They deserve 0 stars. We had water in our basement so I called them (big mistake). Service Tech said we needed a new water heater for $1600. We reluctantly went along, spending that much money put a big strain on our family. One week later we had more water in the basement. I called someone else to give me an HONEST assessment. Turns out the drain pan on the AC was clogged; he fixed it in less than 10 minutes. If you like paying a lot of money for no reason, then by all means choose Superior. 

Sandi M. 

on Yellow Pages

7 years ago

Joel Anthis came to our house on Saturday night at 6:00 p.m. I was in a panic because there was water dripping out of the ceiling in the basement. After my initial call, he was there within an hour. He was efficient and immediately diagnosed the problem. It was a little expensive, but I had to consider it was after 6:00 on Saturday. He was great....would definitely recommend to neighbors and friends. 

Berg P. 

on Yellow Pages

7 years ago

Paul A. was prompt and professional. He fixed my plumbing issue (outdoor faucet not working) within 5 minutes. He also informed me about my water heater, which unbeknown to me, is rusting and has too much pressure. He was considerate - he saw my infant crawling on the floor and walked around the house to get to the backyard, instead of through my house. This is my second time using Superior Plumbing and I am very satisfied. I like using this company because I don't worry about their plumbers being dishonest or overcharging.. 

applehiker 

on Yellow Pages

7 years ago

Pricey and Unresponsive, but they Advertise a lot! I suggest seeking a different plumber. I agree with the other negative reviews posted. Superior Plumbing's prices are nearly double what others quote due to their extensive advertising costs. That is what they told us when we questioned $350 charge to change a $30 filter on a 45 minute call. The visiting technician was timely, professional, and knowledgable. But, the customer service rep was dismissive when we questioned their prices. He never called back despite assuring us... read more

Robert R. 

on Yellow Pages

7 years ago

BEWARE: GROSSLY OVERPRICED. WARRANTY ITEMS ARE MEANLESS. Company overcharges on installation of it's "warranty" products AND pockets the customer's warranty money. They charged an outrageous install price to replace a basic hot water heater still under warranty. Other plumbing companies charge the same amount for a completely new unit AND installation. It appears they are pocketing customer's warranty money. 

Kate M. 

on Yellow Pages

8 years ago

They came out the same day I called to unclog our kitchen sink. They did quality work and made a recommendation to replace old pipes in the future. The price may have been a little high but they came right away and did quality work. 

Denis L. 

on Yellow Pages

8 years ago

Superior Plumbing IS THE Plumber to call! We were lucky to have Mr. Joel Anthis respond to our first call on Friday August, 7th. (Blue Poly leak) Mr. Anthis was able, in a very short time, to identify the problem and offer two solutions. Solution "A" was the most cost effective fix. Feeding a PEX, pipe, (not sure of the acronym) inside of the original "Blue Poly". Solution "B" would be employed if Solution "A", did not work. Too complicated to go into. Today, Mr. Anthis was able to snake the pipe into the Blue Poly pipe with... read more

John M. 

on Yellow Pages

10 years ago

Terrible, way overpriced, and horrible customer service. The good reviews are placed by Superior Plumbing. Real reviews don't usually mention the plumber by name. On one site, their fake reviews even include the plumber's license number. Please, we are not stupid!!