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Superior Corporation of Illinois

1.7

About this business

Location details

750 Lee St, Elk Grove Village, IL, 60007, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.713 reviews
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Steven Holland's profile image
Steven Holland 
4 years ago

Home depot has a great selection of carpet at an unbeatable price. Unfortunately they are having Superior Corp handle our carpet install today. This company has been terrible. They told us they will not move any furniture out of the way after Home Depot said (and their carpet brochure states) moving disassembled furniture is included. So we moved all the furniture in preparation for today. When the carpet guys arrived they claimed they were not going to haul away the old carpet despite that being included in the Home Depot C... read more

Dan Spannraft's profile image
Dan Spannraft 
4 years ago

I purchased carpet through the Home Depot in Round Lake Beach, IL and they contracted Superior Installations to do the installation of the carpet. During the repair, one of the workers accidentally broke my TV (that was moved into a room that wasn't being worked on per their pre-install instructions). I understand that accidents happen, however not only did they deny this happening, the claims process has been a nightmare (including not even submitting the initial claim). Aside from the issue above, they left staples stickin... read more

Jenni Marie's profile image
Jenni Marie 
7 years ago
Janette McKamy's profile image
Janette McKamy 
7 years ago

Worst customer service I've ever experienced. Installs take up to 9 weeks. They will delay your install and not call. When ask for a manager they let you hang on the line for a few and conveniently "disconnect". 

Glenn Sutton's profile image
Glenn Sutton 
8 years ago
Andrew Bullon's profile image
Andrew Bullon 
9 years ago

Not sure why Home Depot is using this company to subcontract work, but I have to say there was quite a bit of pricing gouging and dishonesty. We were opting to get a quote on some vinyl flooring we wanted installed in our basement. We went through the normal process of measuring the floors (Home Depot Specialist, not Superior) and when the quote from Superior came in it was inflated with a line item to skim coat 90% of the basement with leveling cement. There are two extreme...Continue Reading 

Kim Micha's profile image
Kim Micha 
9 years ago
Dan Watling's profile image
Dan Watling 
10 years ago
Becky Uryga Pumphrey's profile image
Becky Uryga Pumphrey 
10 years ago

Frequently asked questions about Superior Corporation of Illinois

How is Superior Corporation of Illinois rated?

Superior Corporation of Illinois has a 1.7 star rating with 13 reviews. 

When is Superior Corporation of Illinois open?

Superior Corporation of Illinois is closed now. It will open on Monday at 9:00 a.m. 

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