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Superior Auto, Inc

4.0

About this business

Location details

731 S Main St, Madisonville, KY, 42431, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.0104 reviews
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Yugi M.'s profile image
Yugi M. 
3 weeks ago

Couldn't find a google review to do this. Superiorauto is awful, I got a car from here, not even 1 year later, engine broke. After the next year, transmission broke. After that year cylinders are broken. I paid mainly with car, 40,000+ for the car. They will not cover any of this on your first year, they will only give you a so called "warranty" for less than 5,000$ and nothing more. They even told me, it was "inspected" before I got it and bought it off of them. Don't go here, unless you want to pay x4 the value of the ... read more

Marvella H.'s profile image
Marvella H. 
7 months ago

Great customer service and I will recommend people to come there because if they gave me a good experience, they should give someone else a excellent experience same there is an accident all worked well together. It’s a very great environment. 

Terry A.'s profile image
Terry A. 
8 months ago

I have purchased at least 3 vehicles from Superior Auto and I can say they have never steered me wrong. My Ford Explorer lasted several years, and the Chevy Canyon lasted me years also. If a deer hadn't killed my Canyon I'd be still driving it. That is the reason I came back to Superior, to purchase my next vehicle. Never a hassel with this company. Thank you Superior Auto. Terry Ackerman 

Nina S.'s profile image
Nina S. 
11 months ago

Nicole at the Superior Auto Angola location is phenomenal. Customer service was top notch. Nicole was honest and respectful. She gave me all the information I needed to get in a vehicle. She was very knowledgeable about every vehicle on the lot. It really was a great experience, and I HIGHLY recommend seeing Nicole at Superior Auto if you are looking for an affordable, clean vehicle. 

Nina S.'s profile image
Nina S. 
11 months ago

Nicole at the Superior Auto Angola location is phenomenal. Customer service was top notch. Nicole was honest and respectful. She gave me all the information I needed to get in a vehicle. She was very knowledgeable about every vehicle on the lot. It really was a great experience, and I HIGHLY recommend seeing Nicole at Superior Auto if you are looking for an affordable, clean vehicle. 

Nick M.'s profile image
Nick M. 
2 years ago

Superior Auto sold my family a faulty car and then refused to fix it for 6 weeks(still making us pay for it, $350 every two weeks) and while we were waiting on a call back from their regional Manager about these issues, they just came and picked up the car and did not offer any explanation. I would never ever recommend Superior Auto to anyone, they would get 0 stars if I could. DO NOT TRUST THEM 

Georgina R.'s profile image
Georgina R. 
2 years ago

Coming from a former employee, Superior Auto doubles the price of their vehicles they buy from the auction. And if your vehicle messes up after 3 days of purchasing, you have to pay for the repair yourself! If your are 1 day late on your payment, they will come and repo your vehicle. And if you want to work for Jen in Madisonville, make sure you never go above and beyond to help her out and make her feel like you're doing her job because she will FIRE YOU IN A HEARTBEAT! DO NOT WORK OR BUY FROM THIS COMPANY! THEY ARE A JOKE!... read more

Jammie C.'s profile image
Jammie C. 
3 years ago

Beware!!!!! Tracy is a very shady lady!! Lying comes just as natural as breathing to some of these women. They illegally repossessed a vehicle, wrecked it and said nothing, then canceled a payment and repossessed it again. When Tracy was asked on a recorded line she admitted to canceling and lying then hung up on me multiple times. Not surprised at all when I called back and asked for a supervisor name and number I was told no and was hung up on again. When consulting with local police and an attorney I found out they had in... read more

Pam W.'s profile image
Pam W. 
4 years ago

Where to begin first of all when you call they hang up on you. Then you tell them your whole house has covid and is quarantined so you can't make a payment or go to work to make money to make that payment. They come to a quarintined house and knock on the door to repo a car and want you to pay for the tow truck because your not allowed to leave. So it really feels like you get punished for getting covid. They don't try to work with you. They also asked personal health questions that are none of their business. I will never ... read more

Frequently asked questions about Superior Auto, Inc

How is Superior Auto, Inc rated?

Superior Auto, Inc has a 4 star rating with 104 reviews. 

When is Superior Auto, Inc open?

Superior Auto, Inc is closed now. It will open at 9:00 a.m. 

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