SunTrust Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

SunTrust Bank

2.7
  • Open
  • Closes 6:00 p.m.
  • Banks
  • Knoxville, TN

About this business

SunTrust provides deposit, credit, investment services to retail, business clients. Our affiliates provide mortgage banking, asset management, securities brokerage, insurance & capital market services. 

Location details

625 S Gay St, Knoxville, TN, 37902, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.Open now
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.727 reviews
5
7
4
5
3
0
2
2
1
13
Highest rated reviewon Jan 31, 2024
5
"I've been to this branch twice while in the process of probating a complex ..." more
Lowest rated reviewon Dec 2, 2023
1
"Horrible customer service!!!!"
Select a rating
E's profile image
E 
on Google
6 months ago
Christine Willard's profile image
Christine Willard 
on Google
a year ago

I've been to this branch twice while in the process of probating a complex and frustrating estate. Both times I received exceptional customer service from LeShaun. So much of this probate process has been difficult and unclear to me so I really appreciate her kindness and the time she took to listen and understand what was needed. 

Anonymous's profile image
Anonymous 
on Google
a year ago

I've been to this branch twice while in the process of probating a complex and frustrating estate. Both times I received exceptional customer service from LeShaun. So much of this probate process has been difficult and unclear to me so I really appreciate her kindness and the time she took to listen and understand what was needed. 

ternesha gordon's profile image
ternesha gordon 
on Google
a year ago

Horrible customer service!!!! 

Jesse West's profile image
Jesse West 
on Google
a year ago

I have had an account with this branch since about 2017. I've used it much over the years, however in recent months have not used it as much. Their automated system decided to close my account with out sending any notice, in the mail or email. This was frustrating because I was about to use the account for a transaction. I talked to Dylan on the phone and he walked me through what happened. 5/5 for customer service from Dylan but the online banking service closing my account without asking was very sketchy and reflects poorl... read more

View all google reviews

Frequently asked questions about SunTrust Bank

How is SunTrust Bank rated?

SunTrust Bank has a 2.7 star rating with 27 reviews. 

When is SunTrust Bank open?

SunTrust Bank is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Link copied