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SunTrust
- Banks
- Gaithersburg, MD
About this business
Location details
16000 Shady Grove Rd, Gaithersburg, MD, 20877, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I cannot thank the staff enough for taking such good care of my 94 year old mother in law when her car didn't start. She looks forward to her trips to the bank because she is always so nicely greeted but yesterday the staff went way beyond to ensure she was safe, including accompanying her to the repair shop. She felt so supported and fortunate for the kindness the employees displayed. Thank you!!!
Worst customer service please RUN you will experience the worst service the tellers are rude and very disrespectful I am closing my account with them and going to another bank..
They would not process a requested transfer that I do every month at many branches even after showing them all my id and transactions.
I don't often go to a bank in person, but when necessary, I normally go to this location. The previous times I've been there have all been for relatively routine things like depositing a check that the app wasn't handling well. This time, though, I came because of a weird technical problem with a payment not going through like it was supposed to. Darby ended up working with me on it, and he really went above and beyond in both knowledge and effort, and didn't give up until he figured out how to solve my problem, even though ... read more
Frequently asked questions about SunTrust
How is SunTrust rated?
SunTrust has a 3.7 star rating with 42 reviews.
When is SunTrust open?
SunTrust is closed now. It will open tomorrow at 9:00 a.m.
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