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Sunset Fish & Shrimp

4.1

About this business

Location details

5009 Beatties Ford Rd, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
SunClosed
4.149 reviews
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Dee Barnes's profile image
Dee Barnes 
5 years ago

My usual go to spot for oxtails but anything else is just awful. The employees are unprofessional n ghetto. U tell them something is wrong and they couldn't care less. All about supporting my ppl but we gotta do better at doing business. 😔😔😔😔😔 

Cassandra McCall's profile image
Cassandra McCall 
5 years ago

Not sure why I keep eating there. Oh yeah, it’s because I live close by and they deliver. I ordered recently. They keep messing up orders. And they never apologize. Their could use some customer training. I ordered fish and they sent me nasty chitlins! My house started stinking as soon as I opened the bag. Then I had to drive to them to get my food corrected. They should have at least reimbursed me or given my money back that I paid for delivery. 

Bridgette Cofield's profile image
Bridgette Cofield 
recommend  Recommended
5 years ago

Love the food and the service! Great Flavors! 

Sam Sees's profile image
Sam Sees 
recommend  Recommended
5 years ago

Excellent food, friendly staff, large menu selection, great prices! 

Tia Nicole Dorsett's profile image
Tia Nicole Dorsett 
recommend  Recommended
6 years ago

The flounder sandwich has so much meat I could've made 2 whole sandwiches out of it! It was absolutely delicious!😋 

Darleen Pearson's profile image
Darleen Pearson 
6 years ago

The food was terrible distasteful and the cleanest of the restaurant rate was very low tables dirty condiment was very dirty on table 

Jay Thompson's profile image
Jay Thompson 
6 years ago

Food is ok but, the service sucks! Your food sit on the counter waiting for the slow staff to ring you up.. hire some more people mainly for a Saturday.. people don't want cold food. 

Lakai Anita's profile image
Lakai Anita 
6 years ago

Even though the food is good, the service is horrible. Today I placed an order and the young lady who took my order was rude for no reason. Go to pick my order u and she's complaining about the number of customers. The elder woman is rude and nasty EVERY time I go there. There's a number a soul food restaurants in Charlotte. I will patronize the restaurants who can at least treat their customers with common courtesy. They can't even be nice for the 5 minutes they have to spend with each customer. Today was my act time giving... read more

Sabrina Douglas's profile image
Sabrina Douglas 
6 years ago

This was the worse customer experience ever. Even the manager when someone tells you that your workers are giving bad customer service you basically say you don’t care and that if you lose one customer more come. The food is not even that good for the attitudes you guys have. You clearly don’t care about providing good service. Your restaurant makes it bad for doing business with black owned business 

Frequently asked questions about Sunset Fish & Shrimp

How is Sunset Fish & Shrimp rated?

Sunset Fish & Shrimp has a 4.1 star rating with 49 reviews. 

When is Sunset Fish & Shrimp open?

Sunset Fish & Shrimp is closed now. It will open tomorrow at 11:00 a.m. 

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