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Sunrun

3.7

About this business

Location details

595 Market St, 29th floor, San Francisco, CA, 94105, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7496 reviews
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Barbara Youngs Martino's profile image
Barbara Youngs Martino 
5 years ago

They don't care at all about their customers who are having problems with their product. 

Clay Daniel's profile image
Clay Daniel 
5 years ago

I am beyond appalled at how terrible my experience with Sunrun has been, I would never recommend this company to anyone. My bad experience started with the deception from my salesman, Fred Martin. Fred advised that my electrical panel was old and would possibly need replaced to work with the system. If replacement was needed Fred stated that with a system as large as mine Sunrun would cover the cost of the new panel. Fred also said that because I was an xfinity customer I wou... Continue Reading 

Masao Aoto's profile image
Masao Aoto 
5 years ago

Do the service what you promised! 

Renee Goodwin's profile image
Renee Goodwin 
6 years ago

Hello, my name is Renee Goodwin and I reside at 3905 Kenmore Drive North Fresno Ca 93703. The representative who sold me the panels must of received a great bonus for his terrible service. I did not get the 30% rebate. I am getting a True-up bill of $1200, last year $1100. My monthly Solar bill is $225 since I was depending on solar rebate. My monthly PG&E bill is $50. I was expecting a Sunrun employee yesterday at my home so that they could check my box since I was told that my solar box might be offline for quite some time... read more

Ryan Norris's profile image
Ryan Norris 
6 years ago

Inverter down second time in two weeks - 5 business days to get an appointment scheduled. Soonest I can have an engineer over is more than 3 WEEKS. Very Very Disappointing 

Melissa Mullin's profile image
Melissa Mullin 
7 years ago

I have left 5 messages and 2 emails over the last week and can’t get Sunrun to call me back. My roof was damaged in the hail storm last month and I need Sunrun to de-install it so I can get my roof repaired. A return call would be appreciated 

Linda Witt's profile image
Linda Witt 
7 years ago
Michael H Dodson's profile image
Michael H Dodson 
7 years ago

Customer service doesn't exist at this company. My meter reading has been off and they want to tell me that i cannot read. To send a tech out is going to cost me money? Thugs i tell you stay away!!!! 

Greg Butterfield's profile image
Greg Butterfield 
7 years ago

Lynn Jurich is driven by a higher cause and purpose. It is inspiring to see a CEO who has vision and execution. 

Frequently asked questions about Sunrun

How is Sunrun rated?

Sunrun has a 3.7 star rating with 496 reviews. 

When is Sunrun open?

Sunrun is open now. It will close at 7:00 p.m.  

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