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Sunrise Senior Living
- Assisted Living Facilities
- Charlotte, NC
About this business
Location details
6000 Park S Dr, Charlotte, NC, 28210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give this facility zero stars, I would. I strongly discourage anyone from placing a loved one here unless they are comfortable with chronic understaffing and residents being left without assistance for extended periods of time. The turnover among qualified nursing staff is rampant. Employees are expected to manage an extreme workload, which inevitably leads to burnout. Staff simply cannot keep up with the demands placed on them, as there are not enough hours in the day to complete the required work safely or effec... read more
This establishment is woefully understaffed and not capable of providing the care they are all too eager to bill for. Their only responsiveness was to alert us that they needed to bill us more for the care they were barely able to provide, if at all. One of my parents went unbathed for nearly two weeks. Their staff was regularly unable to assist with daily needs such as teeth brushing, bathing, transfers, eating assistance or general support requests. The community leadership spoke of correcting these situations, but all too... read more
Moved my mom here a year ago for dedicated assisted living because at 95 her needs and expectations for care changed after 12 years of independent living in a CCRC. Rent, which includes 3 meals a day, is more affordable. All staff and care givers are courteous, professional and polite and have bent over backwards to make my mother comfortable. Upon one year of residence at Brighton Gardens of Charlotte, my mother is thriving in its more-manageable environment (easier to navigate) for her. Her 1BR apartment is comfortable and... read more
My husband was in the memory care section of Sunrise. The entire staff was hard working and compassionate. In the short amount of time he lived there the staff really got to know him so well and treated him so kindly.
Brighton Gardens took my Dad into their Assisted Living facility under difficult circumstances and welcomed him. Over the past few months, I have really appreciated the care staff who take the time to call me regularly with updates. They let me know not only if there is an issue to deal with, but also contact me when things are going well. I have been helped when I've needed to find a doctor, audiologist, buy a new hospital bed,etc. As I live outside the USA, this has all made it much easier to care for my Dad from a distanc... read more
Frequently asked questions about Sunrise Senior Living
How is Sunrise Senior Living rated?
Sunrise Senior Living has a 3.9 star rating with 53 reviews.
When is Sunrise Senior Living open?
Sunrise Senior Living is open now. It will close at 6:00 p.m.
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