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Sunrise Senior Living
- Assisted Living Facilities
- Charlotte, NC
About this business
Location details
6000 Park S Dr, Charlotte, NC, 28210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff works hard, and I know their job isn't easy. Everyone I've met has been kind, friendly, and willing to help. The community is clean, and my mom has been happy here. Like a lot of places, they've had some staffing challenges in the past, but I've seen things getting better. I'm happy with the care my mom is receiving, and she enjoys the food. It's nice knowing she's somewhere that has people who care about her
Everyone comes across friendly and caring however mom's first day there and she's been over medicated and I'm unable to reach a nurse. Not happy so far.
If I could give this facility zero stars, I would. I strongly discourage anyone from placing a loved one here unless they are comfortable with chronic understaffing and residents being left without assistance for extended periods of time. The turnover among qualified nursing staff is rampant. Employees are expected to manage an extreme workload, which inevitably leads to burnout. Staff simply cannot keep up with the demands placed on them, as there are not enough hours in the day to complete the required work safely or effec... read more
This establishment is woefully understaffed and not capable of providing the care they are all too eager to bill for. Their only responsiveness was to alert us that they needed to bill us more for the care they were barely able to provide, if at all. One of my parents went unbathed for nearly two weeks. Their staff was regularly unable to assist with daily needs such as teeth brushing, bathing, transfers, eating assistance or general support requests. The community leadership spoke of correcting these situations, but all too... read more
Moved my mom here a year ago for dedicated assisted living because at 95 her needs and expectations for care changed after 12 years of independent living in a CCRC. Rent, which includes 3 meals a day, is more affordable. All staff and care givers are courteous, professional and polite and have bent over backwards to make my mother comfortable. Upon one year of residence at Brighton Gardens of Charlotte, my mother is thriving in its more-manageable environment (easier to navigate) for her. Her 1BR apartment is comfortable and... read more
Frequently asked questions about Sunrise Senior Living
How is Sunrise Senior Living rated?
Sunrise Senior Living has a 3.8 star rating with 55 reviews.
When is Sunrise Senior Living open?
Sunrise Senior Living is closed now. It will open at 9:00 a.m.
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