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2125 E Katella Ave #220, Anaheim, CA, 92806, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely the worst customer service I have seen in my life. and I have seen some bad customer service. For a basic task such as activation, i have tried calling them 5 times a week, each time spending 2 hours behind the line. and when they pick up, they send you to the "appropriate" department for another 2 hour hold. Their app is the worst I have seen. No ability to contact anyone or open cases etc. I would stay away from them at all costs.
This company service is horrible. Especially when you report system issues.
Sunpower installed my residential solar system. I received notification months ago that my solar system was not operational. I tried calling Sunpower but there was no number for customer service. I emailed them many months ago with the issue but have heard nothing back. I tried to chat online with Sunpower but the chat system was not operational. I have been and am being charged for a system that does not work and for which I can get no assistance from the company. My lease states Sunpower will repair and maintain the system... read more
Sun Power's (Now Sun Strong's) inability to handle a lease transfer held up my escrow by an extra month, and despite the fact I no longer own the house in question, are telling me I'm on the hook for the lease because they AGAIN cannot process their own paperwork. I now have a consult with an attorney next week. DO NOT BUY A HOME WITH SUN POWER/SUN STRONG SOLAR PANELS.
Hi hate this company. Before going with any solar company I did my research and this was one of came up the best. Oh I was wrong.Better business bureau was wrong. I've had my system.Maybe about a year and a 1/2 don't know how well it's performing or anything like that.My backup battery stopped working right before.They went under they sent someone that supposed to fix it and they never did. Now, since they went under my warranty is possibility void it.
SunPower Corporation has a 3.6 star rating with 149 reviews.
SunPower Corporation is closed now. It will open at 8:00 a.m.
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