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Sungage Financial, Inc.
- Financial Services
- Boston, MA
About this business
Sungage partners with companies leading the home energy revolution to help homeowners finance energy efficient home improvements.
Location details
50 Franklin St #202, Boston, MA, 02110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 9:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
If I could do 0 stars I would. STAY AWAY FROM SUNGAGE FINANCIAL. I had an incredibly frustrating experience with Sungage Financial, and I would not recommend them to anyone. First off, their application form is completely outdated and missing key fields that they insist on having filled out. Its a hassle to deal with and needs to be fixed immediately. On top of that, their communication is absolutely terrible. They only send vague, brief email responses that never actually answer any of my questions. Its like pulling teeth j... read more
I financed with Sungage about 2 years ago. We have since put out house up for sale and have had 3 separate buyers apply to take over the solar loan. All three have been declined. The last set of people have excellent credit and make great money and have a good debt to income level. This company has done nothing but put up roadblocks. STAY AWAY FROM THIS COMPANY. DON'T WALK, RUN. They are shysters. I would never, ever do solar panels again solely because of Sungage.
Business response:
We sincerely apologize for the challenges you've encountered with transferring your solar loan to potential buyers. At Sungage Financial, we strive to facilitate smooth transitions for our customers in a variety of different ways. We know the loan transfer process can be stressful, but not all applicants will be eligible for credit from our lender. We would happily discuss your options if you call us at 844-SUNGAGE.
******* What can I said Im very disappointed with this company they went and install my solar system in sep 2022 and by now is still not connected so like someone mentioned in a previous comment, yes they do offer a extension but whats the point, if you went solar its because you want to save, Im thinking about opening a complaint for incompetent,
Business response:
Hi *******,I wanted to let you know how sorry we are that you are having a difficult experience. Waiting for the utility to provide the necessary steps to operate your new solar system can certainly be frustrating.Both your installer and Sungage Financial make it a point to be on top of customer service and we have alerted your installer of your concerns,. They will be reaching out to you. We have also provided you with the information and steps to seek deferment of your solar loan payments. If you have any additional questi... read more
BEWARE of this company as they partnering with a fraudulent solar company out to scam people. They are partnering with *************** ****** LLC a local solar company. Sungage Solar Finance Specialist name ******************************* dodge me every time I call and ask them for my solar status since **** is ignoring my phone calls and emails about completing the solar they stop. Stay away from financing with these crooks. ******************************* told me they verify the company before partnering with them but I do... read more
Business response:
Dear *****,We are concerned that your solar system is not yet up and running and your frustration is certainly understandable. We are aware of the situation and actively working towards a resolution which we will communicate to you directly. Our bank partner works with customers to give extensions when loan payments are due, but systems are not yet energized. We can help connect you to the bank to arrange the extension.Sincerely,Your Team at Sungage Financial
**************** I was made aware that my lone of zero interest portion of my lone has matured and i will have to start paying interest on my lone just one year into the lone. That is ****** .42 A total rip off no one ever mentioned this to me and i am still paying my energy cost and the lone payment. Never go solar. I am now paying twice as much!
Business response:
Hi ******,We are sorry to hear that you didn't have enough tax liability to take advantage of your full federal investment tax credit this year. Sungage Financial always advises the homeowner to consult their tax professional to learn how the **************** Tax Credit (ITC) will impact their taxes specifically.Certain tax circumstances (e.g. alternative minimum tax) may prevent or reduce the use of the credit. Again, we are so sorry that your tax situation didnt produce the full 26% federal tax credit this year and we enco... read more
They are great at presenting a great loan package deal with a 0% interest rate for a portion of the loan. Then they want that whole portion paid in full after tax season whether or not ******* gave you the full tax credit they were suppose to. They sell your loan to a 3rd party and wash their hands clean of all responsibility of servicing your loan or offering any solutions on a false loan they signed you up for. The monthly rate you have to pay is also almost double of what they promise that you'll have to initially pay.I w... read more
Business response:
Hi *******, We are sorry to hear that you didn't have enough tax liability to take advantage of your full federal investment tax credit this year. Sungage Financial always advises the homeowner to consult their tax professional to learn how the *************************** (***) will impact their taxes specifically.Certain tax circumstances (e.g. alternative minimum tax) may prevent or reduce the use of the credit. Again, we are so sorry that your tax situation didnt produce the full 26% federal tax credit this year and we en... read more
Frequently asked questions about Sungage Financial, Inc.
How is Sungage Financial, Inc. rated?
Sungage Financial, Inc. has a 2.9 star rating with 42 reviews.
When is Sungage Financial, Inc. open?
Sungage Financial, Inc. is open now. It will close at 11:00 p.m.
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